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Aptive Environmental

4.3

About this business

Location details

233 E Johnson St STE L, Cary, NC, 27513, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.38,877 reviews
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Susan D's profile image
Susan D 
5 years ago

The products this company uses may do a great job, but their business practices are terrible. After signing on with them , after a fairly intense young man came to my door soliciting new customers, I was angry with myself for caving in. I tried calling the company six times in the next four weeks and was put on hold when I selected the line for cancelling service. It was an endless loop voice mail message. I have never spoken to a human being after that first sales person came to my door. My only recourse to end the contract... read more

Frank W's profile image
Frank W 
5 years ago

They will not answer calls or emails to cancel service.they use deceptive tactics.make impossible to get out of any other visits.they great you by saying they are treating several of you’re neighbors.but it’s not true. 

Elena A's profile image
Elena A 
5 years ago

Our technician Joseph S****** was excellent. He could not treat the inside of our home due to COVID 19 restrictions but gave us glue traps for the crickets we have an issue with inside our home. Great service. 

Blake B's profile image
Blake B 
5 years ago

Mike O***** did a phenomenal job. He was incredibly thorough and explained what and why things were being done. He was friendly and efficient. - Blake B Mooresville 

Phil M's profile image
Phil M 
5 years ago

Professional, friendly and thorough. Adam did a great job for us. 

Carol C.'s profile image
Carol C. 
5 years ago

My experience: Poor customer service and account servicing. I signed up based on information provided by a door solicitor. 1. This person sold the service based on false information that contradicts California law. (treating front property line to back property line) 2. I was informed by the person servicing my home I would receive my contract. I received a bad link. He was rude and said to just cancel within 3-days.. however, again the link was bad. 3. To reach someone by phone is nearly impossible. The local number is NEVE... read more

Tucker's profile image
Tucker 
5 years ago

Recently had my quarterly service from Aptive and, as always, was extremely pleased with the service performed by the representative (Joshua M******). Still very happy with Aptive and recommend. 

Daniel R's profile image
Daniel R 
5 years ago

On hold for 20 minutes, never got thru’. I’m a new customer now having 2nd thoughts 

Mike B.'s profile image
Mike B. 
5 years ago

Active has consistently lied to me for the past three weeks regarding a refund to my account that they charged me. They charged me for a retreatment back in June and have promised over and over that my refund is going to be credited back to my account “any day now”. This is the worst company that I’ve ever contracted with and I DEFINITELY will not recommend anyone to be tricked into using their services. Just as an FYI, I’ve had to contact the corporate office, since the local office refuses to answer the phone. And for Apti... read more

Frequently asked questions about Aptive Environmental

How is Aptive Environmental rated?

Aptive Environmental has a 4.3 star rating with 8,877 reviews. 

When is Aptive Environmental open?

Aptive Environmental is closed now. It will open tomorrow at 8:00 a.m. 

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