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Aptive Environmental

4.3

About this business

Location details

233 E Johnson St STE L, Cary, NC, 27513, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.38,877 reviews
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Shirley S.'s profile image
Shirley S. 
5 years ago

My husband and I used this company to get rid of spiders. The first time they came out was a good experience. The technicians working in the residential area are great. The office personnel leave something to be desired. When I called to complain, the first time, we were told that someone would cone out and spray again. Well, we had an appointment and after they were 1 hour late coming out, we called and were told that our appointment had been canceled. No explanation as to why. They came out the next day, sprayed inside and... read more

Mike K.'s profile image
Mike K. 
5 years ago

Sales person tells me it will be $55 per month and I can cancel any time with no fees. Now they are telling me I have to pay a $150.00 cancelation fee. No other pest company charges a cancellation fee. Spent hours on the phone waiting and trying to get through to customer service with no luck. Would not recommend using this company. They came to our house one time for their monthly service and we were not at home. Our cameras recorded their service technician at our home for less than 3 minutes and then they charged us $120.... read more

Samuel S's profile image
Samuel S 
5 years ago

Shawn G******* did a great job and was able to explain the services he did very well. We are very happy with it. 

Anthony R's profile image
Anthony R 
5 years ago

Shawn did a great job; prompt; courteous; professional; thorough; thanks. 

Peter M's profile image
Peter M 
5 years ago

My tech David was great!! I would be more then happy to leave a good review for this company. 

Rick Ryan Stoddard's profile image
Rick Ryan Stoddard 
5 years ago

They serviced my house this morning and did a great job. Cody was awesome at answering my questions and taking care of those pests inside and out 

Yucel O's profile image
Yucel O 
5 years ago

A sales rep came to our door one day in Agust and gave their whole sales pitch of a one-time ridiculous low offer to get us to sign a contract. The deal was that because they were already on our street servicing our neighbor's yard, they would do an initial treatment for us that day for $45. I asked what if I do not like it. He said “call me and I will terminate the contract with no fee”. Well, the service was not satisfactory in any way and they are terribly difficult to get ahold of. I have tried to contact them no less th... read more

Raymond C's profile image
Raymond C 
5 years ago

If a "representative" of Aptive comes to your door to sell you exterminator services, just close the door in their face. They don't accomplish what they claim to be able to do. 

Gerrit H.'s profile image
Gerrit H. 
5 years ago

Terrible company. Stay far away. They overcharge and double bill you. I signed up and prepaid for service. After the fist visit from sign up I received a bill. Thinking it was just a notice I didn’t think much until the charge was made to my credit card. I immediately called the company and after a long wait on hold and getting passed around I cancelled all services and requested a full refund. They assured me I would get a full credit back and it never happened. They lied and stole from me. I am taking every action in my po... read more

Frequently asked questions about Aptive Environmental

How is Aptive Environmental rated?

Aptive Environmental has a 4.3 star rating with 8,877 reviews. 

When is Aptive Environmental open?

Aptive Environmental is closed now. It will open at 8:00 a.m. 

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