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Aptive Environmental

4.2

About this business

Remove the stress of having to store and apply pesticides inside the home using a responsible professional you can trust. Don't just call an exterminator, call an Aptive professional in Cary, NC today! 

Location details

233 E Johnson St STE L, Cary, NC, 27513, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.27,772 reviews
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Mark B's profile image
Mark B 
2 years ago

Avoid this company. I started with Aptive in May 2020. I have not had the same technician for any two treatments since I signed up. **************** phone reps are hard to deal with, except the one man I spoke with on 8/18/22 based out of ****. I asked for a district manager to call when I got no where with the phone rep. *** said she couldnt promise me that he would call but would put my request in. WTH?When I asked for his name, I got the I cant give out any information line. Im glad that I am out of the contract and can g... read more

Dean S's profile image
Dean S 
2 years ago

They are absolutely horrible. First day they showed up 45 min late. Second appointment they emailed me about never gave me a time they were coming u til 20 min before they tried to arrive I got a text message stating they would be there. Then they just show up unannounced and expect someone to be home. Tried to cancel the service and they put me on hold for ***********************************************************************************************************Do not use these people.I had to have the credit card company c... read more

Erica N's profile image
Erica N 
2 years ago

My husband and I endured a terrible experience with this company recently and unfortunately it continues. A door to door salesman visited our neighborhood one afternoon. He stated he was working at a home nearby and could offer us a "special" during that day. We agreed to the service and the service was performed the following day. We paid with a debit card upon the completion. We received a phone call about a month later attempting to confirm "an upcoming appointment" for service. Confused, we called and informed them that ... read more

Janice T.'s profile image
Janice T. 
2 years ago

Cancelled my treatment 3 days prior to the person coming to the house and sprayed! The company is now harassing me to pay for the treatment I told the company not to do!! At least 2-3calls a day and texts!! I would never recommend this company!! 

Nathalie H's profile image
Nathalie H 
2 years ago

**** W serviced our home inside and outside and did a great job. Thank you for getting rid of the ants. 

Nicole W.'s profile image
Nicole W. 
2 years ago

When we had signed up with aptive we were told we could cancel at anytime without any penalty. Thats why it was so appealing to me to try them out. They lied and now told us we are stuck in a 2 year contract. Do not use them for any services. You can find plenty more credible pest companies to deal with. Very unprofessional. 

Margo S's profile image
Margo S 
2 years ago

Horrible customer service!!!!After using the service for a year, they completely lost all my information; i.e., account, address, name. They provide many phone numbers to contact but all go to the same place. The people who answer are unable to assist you and won't connect you to a supervisor.I got that fixed finally, and they scheduled service for me today complete with an email and text notifying me of the scheduled visit. Now they didn't show up. Unbelievable experience.Please note: The technicians who do come to your hom... read more

John C's profile image
John C 
2 years ago

Aptive Environmental Pest is going door to door even after dark in no solitarios neighborhoods ringing doorbells and using aggressive sales tactics to pitch their services. The sales guy wouldnt leave my porch and after I told him Id call the police left and went the next house. Too many robberies these days for companies to use these aggressive sales techniques and not honoring the no solicitation signs clearly posted in our neighborhood. Yelp and Next door neighbor have these same stories all over them. They do not deserve... read more

Christopher C R's profile image
Christopher C R 
2 years ago

I signed the contract for one year service one week ago, I called to the customer support to cancel the complete contract and they charged me after one week of starting almost $400 dollars.I am very disappointed with this company.The sales guy offered the service telling me all my neighbors has the contact service.I don't have pest in my entire home I don't need it Called to cancel and they charged me almost 400 dollars after one week of starting. 

Frequently asked questions about Aptive Environmental

How is Aptive Environmental rated?

Aptive Environmental has a 4.2 star rating with 7,772 reviews. 

When is Aptive Environmental open?

Aptive Environmental is closed now. It will open tomorrow at 8:00 a.m. 

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