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Remove the stress of having to store and apply pesticides inside the home using a responsible professional you can trust. Don't just call an exterminator, call an Aptive professional in Cary, NC today!
233 E Johnson St STE L, Cary, NC, 27513, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 10:00 p.m. | |
Tue | 8:00 a.m. to 10:00 p.m. | |
Wed | 8:00 a.m. to 10:00 p.m. | |
Thu | 8:00 a.m. to 10:00 p.m. | |
Fri | 8:00 a.m. to 10:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
My wife and I have been Aptive customers for nearly six years and have had only positive experiences with them. Today's experience was no different. Service tech **** was called to deal with a wasp nest in our home's (******* **) foundation. She arrived on time, explained how she was going to treat the problem, and proceeded to thoroughly eradicate the nest. She was friendly, professional, and paid attention to detail in servicing our home, and this is the kind of service I've come to expect from Aptive, thanks **** for a jo... read more
On 08/24/2022 We were approached by an Aptive salesperson at a time we were considering pest control solutions. All seemed well, his practiced speech was delivered perfectly. Since we needed the service anyway, we decided to go ahead with the 1 year contract. However, we needed to wait 2 weeks to get started with service due to finances. No problem the salesperson says. We can go ahead and set the date of service for tomorrow, and will set your debit date for September 16, and then monthly afterwards. We did not request imme... read more
They laid and said satisfying genteel and the **** time I been telling them it have not been working. Made so many complaints. I was informed a manager/supervisor will call buy I never talk to anyone. Told them I'm not happy with their service after many time coming back but no improvement. They charged me and didn't services me. Then they send my account to collection. Even when they charge me. This is a scam. They guy that sign me up never told me that it's a year contract. Scam and keep away!!!They have been paid for all ... read more
************************* was our service technician today. He was great! Messaged to see if he could come a little early on this scorcher of a day. He and the other techs that have come out have been very friendly and personable. The products thought seem to be less effective. We started with some spiders, and now we have LOTS of spiders. I call the number for reservice every couple weeks, after the time they say it should be effective and killing them off, and they are always happy to come reservice, so we will keep trying... read more
Would have gave a negitive. They will not honor commitments and will change you day if service without discussing it. If you hire them, stay on top of them and make aure they spend the time doing their job. Plenty of time they were in and out within 15 to 20 minutes *** **** square foot house and **** acre lot. I am filing a complaint because they are not truthful. Also be advised, they will not spray over head and will tell you to use a broom to knock down spider webs as it will deter them from coming back. Biggest waste of... read more
I have attempted to cancel services with Aptive Environmental by calling in. The call center agent does not have the capability of cancelling service. They said their manager has to call me, which they have not. I have attempted this three times. Needless to say they manager has not called me back to confirm cancellation of service. They are wasting peoples time and want you to be stuck with their service. I simply do not require their services any longer, and its impossible to do that. I am reporting them to also help infor... read more
************** Absolute sh*t company. Specifically got them to treat a cicada killer problem and the salesman assured us they would...moving forward, treated twice, in the meantime we had a hornets nest, then TWO wasp nests, the cicada killers were more prolific than ever, a beetle outbreak, and then an ant infestation in the kitchen. The technician that came today informed me that they don't use chemicals to treat for cicada killers. THEY DID NOTHING!!! we were lied to by the salesman and their treatments do nothing. I went... read more
Aptive has been servicing my house for the past three years and I can honestly say that it has made quite a difference. The quarterly service and retreating options are straightforward. *************************** recently performed our service and was knowledgeable and professional
This company does deceptive sales practices in a door-to-door pressure sales approach. They referenced activities that that the company was not doing. Additionally, they indicated capabilities to address certain bugs that once the Technician arrived - indicated that it could not address. And they even fail to offer all options in service agreements, whizzing past any cheaper application or service choices, just to get you to commit to more expensive plans.
Aptive Environmental has a 4.2 star rating with 7,772 reviews.
Aptive Environmental is closed now. It will open tomorrow at 8:00 a.m.
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