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Aptive Environmental

4.2

About this business

Remove the stress of having to store and apply pesticides inside the home using a responsible professional you can trust. Don't just call an exterminator, call an Aptive professional in Cary, NC today! 

Location details

233 E Johnson St STE L, Cary, NC, 27513, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.27,772 reviews
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Cheryl W's profile image
Cheryl W 
2 years ago

Sometimes rep arrives without an appt. but is not intrusive, so I don't mind.*********************** serviced our property this week. He was pleasant and seemed to do a good job. In the past I have had the same from reps, helpful, polite, and go about their business conscientiously. I had heard that the company was bad about ending relationships, but since we still use their services I cannot comment on that.**************** 

Sherry K.'s profile image
Sherry K. 
2 years ago

Come whenever they want to even though they say they will make an appointment with you. Sprayed my windows when I asked them not to because I just had them professionally cleaned. Spoke with rep to have put in my account info and texted the technician coming to spray. Sprayed the windows anyway. Canceled my service due to dissatisfaction!!! 

Zee C's profile image
Zee C 
2 years ago

Sergio Sanchez listened to all my needs and answered all my questions. Informative and helpful. 

Kristina G.'s profile image
Kristina G. 
2 years ago

The service was never done as I asked. I asked for service inside and out. After complaining a few times I asked them to cancel my service and remove the fee for the service they didnt provide. They offered to redo the service I said no thank you please just remove the balance from service not provided and cancel my service. I thought it was taken care of did not receive another bill, until I got a notice from a credit agency. I will pay for work done correctly but this was a horrible experience. After contacting them again ... read more

Mandy C's profile image
Mandy C 
2 years ago

Edgardo Swas great, very professional and explained exactly what he was doing, he was very personable and thorough. 

Wayne A's profile image
Wayne A 
2 years ago

The service provided by **** was top notch. He made sure everything we needed was taken care of, was respectful of our time, and focused on providing great service. 

NEAL B's profile image
NEAL B 
2 years ago

Very professional. Responsive to all of my concerns. Friendly and thorough. ******* left a rat trap since we had a rat around the front side of our home 

Samuel F.'s profile image
Samuel F. 
2 years ago

They start off with the usual "first one is on us" or major discount upfront. Then throughout the year, I get my service done, and then it's nearing the 12 months. I happen to mention to one of the reps that I won't be renewing and he gives me a funny look and says "make sure you call first". Alarms bells go off in my head and I call after my last service. Speaking to the rep, I ask her have I fulfilled my minimum number of treatments, and she said "yes". Next thing I know I'm being sent a notice that I canceled but I still ... read more

Joy D's profile image
Joy D 
2 years ago

Ive been using Aptive for a couple of years now and today I cancelled my service. In the beginning, I had asked them to send me a paper bill and they were good about it until this June when someone in the office changed it and wanted me to pay on line without consulting with me. So, if I dont get a bill, I will not be able to pay for the services. Then, yesterday, I received a letter from their collection agency saying I have not paid my bill. I called Aptive office and they didnt have any explanation. So I cancelled my serv... read more

Frequently asked questions about Aptive Environmental

How is Aptive Environmental rated?

Aptive Environmental has a 4.2 star rating with 7,772 reviews. 

When is Aptive Environmental open?

Aptive Environmental is closed now. It will open at 8:00 a.m. 

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