Aptive Environmental

Vivek P 

on BBB

a year ago

Aptive is a poorly run company. This happened to me for two successive years where they charged my credit card for an additional payment. The contract with them was for 4 payments and they charged me one additional time. This happened despite me reminding them. On top of that it is very hard to get hold of them on the customer support line. They will try to not resolve the issue by saying the supervisor is not on the line which is lame. I still don't have the problem resolved as I continue to wait on their customer support l... read more

Alejandra L 

on BBB

a year ago

This company is a scam that gets you in sneaky contracts and their service is not worth it. They will automatically schedule appointments without your knowledge or consent and bill constantly. 

DANIEL T 

on BBB

a year ago

Do Not Use APTIVE . They will charge you every month $139.00 for spot treatment. They will charge you a Cancellation Fee of a $199 if you cancel 9 spot treatment before the contract is terminated. Save your money do it yourself. 

Rand M. 

on BBB

a year ago

These people named Aptive pest control..actually Aptive Environmenta. This company will lie and will use deceptive business practices to get you to sign their contract..Aptive pest control even gave a list of neighbors using their service. I spoke with said neighbors. Those neighbors already knew this company and were aware to stay away. Myself being new to the area thought they were an honest local company. Then when you sign up for 3 times a year they start coming every month charging $199 per application...and then will c... read more

Ell H 

on BBB

a year ago

This company when I first started with them was a great service. In the last year the service, because of ill trained or staff who don't care, has gone downhill. The company schedules your service without any consultation with you to see if the date and time are convenient. When trying to reschedule it is impossible on the website and when you call, today I was disconnected three times. They can be a great company but be mindful and watch closely when they are servicing your residence. I'm not sure I would recommend this com... read more

Edward C 

on BBB

a year ago

Absolutely the worse!Wanted to postpone service because I don't need. the service during winter months.They don't do that I was told by a supervisor. I ended up paying over $140.00 for nothing!What scam artists. Beware of 2 guys on motorized scooters, they don't tell you anything primarily because the know nothing!!! 

Carder J 

on BBB

a year ago

I worked there for 2 year they teach you to spray a property regardless of epa rules or customers consent if they didnt say no forcefully enough you assume yes especially with the elderly also elderly clients would get more visit and charged even with the basic plan you could have basic and pay 90$-200$ higher in low income areas and 150$-300$ for premium that are exactly the same (treating in rain conditions poisoning local wild life for profit). 

ANNE W 

on BBB

a year ago

These people are scam artists. They take you in with the pest control promises. They suggested service twice a year. Came every month. It was very expensive. Tried to cancel and have a $199 fee to cancel the fraudulent contract. They have harassed me at length and I am very unhappy. Do not use Aptive. 

Anonymous 

on BBB

a year ago

Title: Aptive Environmental ***********: A Nightmare of Incompetence and Poor Communication I cannot express how utterly disappointed and frustrated I am with the abysmal service provided by Aptive Environmental in ***********. While the pest control technicians who came to my house were courteous and professional, the same cannot be said for the local management and communication aspects of this company.From the outset, my experience was marred by the local manager's complete disregard for customer service. Countless phone ... read more