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Apria Healthcare Group
- Home Health Care
- Lake Forest, CA
About this business
Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need.
Location details
26220 Enterprise Ct, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Apria Healthcare is a criminal organization. I advise any one who is thinking of using this poor excuse for a company, to RUN AWAY. There are so many people who have rated this company, and shared their experiences that they have a 1.1 customer service rating on Facebook. Well, here’s my story. If you authorize your deductible or copay by credit or debt card they charge what ever they want. I am not kidding! How do they get away with that?! I authorized them to charge my card $27.00 for my supplies, however I was billed $221... read more
Run very far away from Apria. They tried to overcharge me for supplies. Then, once I showed them the EOB, they said the amount was reduced but would never show me a corrected invoice. Do yourself a favor and DON'T USE APRIA HEALTHCARE.
Terrible cust svs & billing dept has no idea what they r doing. im surprised they r still in business
company is joke I have paid them for a 20.18 bill twice now they call and harass you every week get your crap together cant even call anyone
This company is a complete fraud. I have had to deal with them 2 times and their billing practices are fraudulent. They have been sued a number of times for fraudulent billing. They charge more than agreed on and don't submit claims to your insurance company so you end up paying out of your own pocket. I switched insurance companies and they restarted payments, essentially trying to make me pay twice for the same equipment.
I bought a CPAP breathing machine from them almost a year ago! It stopped working over a month ago. I cannot get them to look at it and fix it or replace it. Apria healthcare has poor record keeping. Poor customer service! After several attempts to contact them, I finally got a call back. But still no help. They say their supervisor or manager will return my call to help me! I was told that twice. I am still waiting for those calls. No I will never recommend Apria Healthcare! They need to be patient and customer friendly, wh... read more
what a joke, worse customer service by far. send the wrong supplies all the time and want to argue with me on what i need. I wear a p10 not a n30 mask but they still send me n30 crap. i even showed them that my apnea account has the p10 mask.
Scam billing practices. My insurance told me not to pay them since they were already paid.
Initial service was fine.Had some problems with my cpap and left three different messages for the therapist to call.Never heard anything!!! Have gone online and ordered what I think will help me have a better experience.
Frequently asked questions about Apria Healthcare Group
How is Apria Healthcare Group rated?
Apria Healthcare Group has a 1.3 star rating with 945 reviews.
When is Apria Healthcare Group open?
Apria Healthcare Group is open now. It will close at 6:00 p.m.
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