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Apria Healthcare Group
- Home Health Care
- Lake Forest, CA
About this business
Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need.
Location details
26220 Enterprise Ct, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst company ever!!! I’m a new patient and have been waiting over 3 weeks for supplies!!! Every time I call a get the runaround!!! Horrible!!!
My family tried to get equipment replaced for 2 days and not for something someone could do with out. This was a concentrater and oxygen bottle for someone undergoing chemo treatment for lung cancer. I’ve never seen a lack of customer service this bad in my life. My sister decided to get equipment from another company privately paying because they accept my mothers certain insurance. Don’t mind paying since it was there within 2 hrs of calling order. Better business bureau will be called and people will hear about this. They... read more
APRIA NEEDS TO BE SHUT DOWN BY THE BETTER BUSINESS BUREAU AND ALL LICENSES TAKEN AWAY..THEY "DO NOT CARE ABOUT THEIR PATIENTS' WE HAVE BEEN WAITING FOR OVER 24 HOURS FOR THEM TO EXCH OUT A CONCENTRATOR THAT IS NOT WORKING AND HAS NOT BEEN SERVICED IN TWO YEARS. I KNOW FOR FACT THAT THIS MACHINE REQUIRES CALIBERATION AT LEAST ONCE A YEAR... I WOULD NEVER RECOMMEND THIS COMPANY EVEN IF IT WAS YOUR LAST RESORT..
My son has MAJOR asthma and allergies. Customer service is TERRIBLE!!!! They DON'T deliver what they're supposed to!! They deliver parts that are BROKEN!!! You spend an hour on the phone going back and forth being put on lots of long holds then calls get disconnected. They don't call you back!!! They take ZERO accountability for LACK of customer service and or lack of knowledge They blame PCP!!! I could go on and on!!! Apria Healthcare is a JOKE!! It's TERRIBLE that people DEPEND ON THEM FOR SLEEP APNEA, COPD, ASTHMA!!! YOU ... read more
I’m having the worst customer experience imaginable with this company. I am getting billed for equipment I didn’t order, and since I had it picked up by their company after their “policy” of a 30 day return window, I’m now getting billed for it. Oh and the pick up person didn’t come at the specified window, they came days late at 11 pm at night without calling first. So I didn’t ask for the equipment, I returned it to the company in brand new/unused condition, and now I am getting bills to pay for it. Their customer service ... read more
Apria Healthcare is the most POORLY MANAGED company ever. I have never posted bad stuff about them before, but I am at my breaking point during the Covid crisis. We tried ordering a new cannula for my father’s oxygen concentrator today for his sleep apnea machine, and I have had to be on the phone 4 different times today to check on a delivery that never happened. Each time the dispatch has either the WRONG delivery address or tells me different information about was or is expected to be delivered. It’s like the Twilight Zon... read more
Sitting on my money for two weeks without applying it. That is completely unacceptable. I have now received a past due notice. My account shows the money has been received but that it has not been applied. Totally unacceptable.
Frequently asked questions about Apria Healthcare Group
How is Apria Healthcare Group rated?
Apria Healthcare Group has a 1.3 star rating with 945 reviews.
When is Apria Healthcare Group open?
Apria Healthcare Group is open now. It will close at 6:00 p.m.
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