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Apria Healthcare Group

1.3

About this business

Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need. 

Location details

26220 Enterprise Ct, Lake Forest, CA, 92630, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.3945 reviews
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Jamie Johnson Varner's profile image
Jamie Johnson Varner 
5 years ago

HATE YOUR COMPANY WITH A PASSION!!!! YOU TOOK $674 OUT OF MY ACCOUNT FOR NO REASON. NOW YOU TELL ME THAT IT WILL BE 1 - 2 WEEKS BEFORE I GET MY MONEY BACK!!!! WORST COMPANY EVER!!! 

Alixandria Blaire Gilchrist's profile image
Alixandria Blaire Gilchrist 
5 years ago

I ALREADY RETURNED YOUR BREAST PUMP TO YOUR HQ AND TALKED TO TWO OTHER PEOPLE THAT WORK FOR YOU IN COLLECTIONS THEY HAVE WAVED THAT FEE STOP TRYING TO BILL ME FOR FIVE HUNDRED EIGHTY EIGHT DOLLARS I’M NOT PAYING FOR THAT IDIOTS 

Dana Stoltz's profile image
Dana Stoltz 
5 years ago

i have had Apria for almost a year. i ordered parts for my cpap machine and they get the address messed up and i talked to them today twice within a hour. i explained that my shipment was to be shipped to my work. It ends up they ship it to my apartment qhere i exclusively told them i would not be home! Now i will wait till the UPS sends parts back before i will get my stuff before i go on a teip where i need to use my equipment. if there was another provider i would use them . i not happy at all qith the service of this pla... read more

Vicki Spears's profile image
Vicki Spears 
5 years ago

This company sucks at allowing CUSTOMERS to pay monthly online. I do not want them taking it automatically out of my account , I want to pay the same time every month when I pay the rest of my bills. I can't pay this one! Multiple calls trying to get into that online account and then when I do it says I owe nothing. I can not go ahead and pay it and be done with it! I am ill and this is very frustrating. I'm not giving up, but I am getting sick of contacting them for an account number , a certain code to enter my account, th... read more

Vickie Benson's profile image
Vickie Benson 
5 years ago
Ashley Brunts's profile image
Ashley Brunts 
5 years ago

Worst customer service on the face of the planet. I don't understand how this company continues to get away with the way they treat their disabled customers. If you can get your supppies from another company run as fast as you can away from Apria. 

Millie Hezari's profile image
Millie Hezari 
5 years ago

Do NOT use them. They will fraudulently charge your credit card. I have an ongoing battle with them. Had met my deductible and signed a contract with them for a cpap machine on Dec 31 2019, having been assured by their customer relationship liaison in Austin multiple times that with the contract signed on the 31st, they would charge my insurance in 2019. Instead these crooks charged my insurance when THEY shipped on January 3 2020. That put me into a new deductible and the amounts are multiple times what I signed in the cont... read more

Suze Michael's profile image
Suze Michael 
5 years ago

They send wrong CPAP mask. Doctor requests they deliver new one, take incorrect one back. Get billed for both, no help rectifying billing issues. On hone over an hour and finally giving up and paying both bills. Sure wish my medical plan allowed me to get supplies elsewhere 

Okeefe Melissa's profile image
Okeefe Melissa 
5 years ago

Worst service. Oxygen broke down called at 12 noon told delivery would be 9pm how the hell is this ok. 

Frequently asked questions about Apria Healthcare Group

How is Apria Healthcare Group rated?

Apria Healthcare Group has a 1.3 star rating with 945 reviews. 

When is Apria Healthcare Group open?

Apria Healthcare Group is closed now. It will open tomorrow at 9:00 a.m. 

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