This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Apria Healthcare Group
- Home Health Care
- Lake Forest, CA
About this business
Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need.
Location details
26220 Enterprise Ct, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Apria health is epitome of incompetence. Dropped off my authorization, prescription, and all pertinent information. Was told I would be contacted. Six days passed. I had called and left messages. Finally got in touch with a person and was told nothing was done with my account...and it was MY FAULT. Just got off the phone with "the call center" and they said my order is in processing now and they need another 7 to 10 business days. Y'all are terrible.
Dont fire people via email at night
I am having issues with my cpap. Have called twice and was told they would get back to me. Still waiting. Calls were 8 days apart.
I have had nothing but trouble trying to get a CPAP machine. Voice mail messages agent returned, mailboxes are full trying to call and many mistakes made. I’ll never use a doctor that uses this company again. More then 17 phone calls to try and get the machine shipped to the right address. Emails sent for me to approve an order with a wrong delivery address have “no reply” so I can’t even contact them!
Dealing with Apria has been horrible! I am unable to order supplies. Apria has a computer call me to order supplies. I am unable to communicate with that computer. so then I call the company only to be on hold indefinitely. The message that sends is Apria's time is more important than mine or any of it's customers. Wrong! I am sick of this and am now looking for a different company for my CPAP needs.
RecommendedI was renting a breast-pump provided by my hospital, I was told “you won’t be charged”. A few weeks later I had a 17 dollar charge in my account. I called Apria and the guy I spoke to was super friendly and helpful, I had a check sent to me in the mail a few weeks later. Fast forward a couple weeks and I see the charge again. I call and again and get a super friendly person. I also ordered for them to pick up the pump. A few weeks later another check was sent to me.
Frequently asked questions about Apria Healthcare Group
How is Apria Healthcare Group rated?
Apria Healthcare Group has a 1.3 star rating with 945 reviews.
When is Apria Healthcare Group open?
Apria Healthcare Group is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com