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Apria Healthcare Group
- Home Health Care
- Lake Forest, CA
About this business
Location details
26220 Enterprise Ct, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
this company needs to be investigated!!!! ABSOLUTELY THE WORST COMPANY I HAVE EVER DEALT WITH!!!! I have been trying to get a billing issue corrected for eight months. they keep billing me for an invoice I paid in April 2019 AND I am now being charged a "bad debt fee" for the invoice I have already paid.
This company is horrible. Worst healthcare service provider ever, especially customer service. Every time I place an order, they get wrong credits card numbers, never send communications and bills. Nothing. I needed to give them several times over and over my payment info and there’s no way they can capture the information right. If there is another CPAP service provider, I will move away from Apria with no hesitation.
because the billing department don't help you at all when you call in for a flex spending statement they don't send it this is the worst company on the planet when it comes to billing and giving to the customers what they need so that they can continue paying their bills through their flex spending account
one of the worst companies in the country. I had major problems in getting supplies for my father. their customer service is horrible. when I called the local branch for help they had me talk to a manager named Jessica who worked at bakery before joining apria.
This company is billing me for a device that I do not have and have not had. They are billing the wrong insurance, they have sent me to collections and NEVER sent me a bill. YOUR company SUCKS!!!!!!
choose another company unless you want the run around from the Illinois company. spent the whole day trying to replace my broken cpap machine only for the lady to tell me my insurance company wont cover another machine unless it's been over 5 years. called my insurance company and Apria never called to verified!
Apria Healthcare is a joke. They mailed me the wrong stuff from the Irvine location. So I made an appointment to go down there and straighten it out. Nothing but gross incompetence by the staff. They didn’t even care or try to make it right. Even the girl admitted that she was new and wasn’t very familiar with the products she represents. I was so frustrated with them and their ignorance, and being able to resolve the issue. I gave them everything back and told them I’ll take my business somewhere else and will be calling my... read more
How about returning calls? Called at 7:30 this am. 2 weeks ago went in to get fitted. Explained was going in today for Fed cdl assess & needed report. She wrote it down complete with email date & phone. I called to remind them. I called again. Yup sending report & will call regarding machine not working last night. Never heard a word never got report. They get paid a lot of money for these machines. Would be nice if they cared.
Frequently asked questions about Apria Healthcare Group
How is Apria Healthcare Group rated?
Apria Healthcare Group has a 1.3 star rating with 945 reviews.
When is Apria Healthcare Group open?
Apria Healthcare Group is closed now. It will open at 9:00 a.m.
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