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Apria Healthcare Group
- Home Health Care
- Lake Forest, CA
About this business
Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need.
Location details
26220 Enterprise Ct, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Over billing and deceptive practices, Apria just sends bill after bill that is incorrect and don’t respond to the customer. I was afraid this would be the case due to bad reviews I saw and pointed out, but that’s where my physician sent me, so we’re stuck with each other.
In all honesty, I'm surprised this place is still in business.— For the love of God, I cannot believe that you would take $72 without my authorization. I'm disabled. I have absolutely nothing. AND, I communicated (multiple time's) that I would be paying as soon as I could. You literally disgust me!
RecommendedWe worked with Robert (Bob )Weaver this evening to set my mom up with a machine that she was scared of after a traumatic experience at the hospital. This man was over the top with the empathy, care, education he provided her! He went beyond great customer service! I never thought she would be comfortable wearing it! Thank you Bob!!
They have the worst customer service and how can you run a company with out product. ( Oxygen)
I tried to become a new patient since my insurance changed. I spoke with Pam at the Machesney Park, IL office and I was told to have current cpap supplier fax my information to 949-356-4338 which I had done. I tried calling the Machesney office on Monday 9-28 and I was sent to the Hanover office she told me to just keep trying the Machesney office. I called all day and their calls kept going to the Hanover Park, Illinois office I called again on Tuesday 9-29 and again went to the Hanover office. Angela answered the phone sai... read more
Just received a bill today 9/29/20 from June 2019 for $192 Have two major health insurances BC/BS and Highmark. This was for a few supplies. This company is ridiculous and has been taken to court for fraud against Medicare and Medicaid in in the past. I’m going to request a detailed bill from them. Do not do business with them. I get my supplies elsewhere with no issues!
I would never recommend a company that will not call the customer/patient when the insurance company denies a claim. Then before the ink is dry on the denial charge the customers account. That is just bad business practice.
For the past 4 days I’ve tried to order my son’s bipap supplies. No one will pick up the phone, no matter what time I call. Your voicemail message says you want to hear about how you can serve us better. How about picking up the phone, for starters???
They require a credit card on file before they ship, then charge more than My insurance says they’re allowed to. Two different customer “service” reps blew me off and no one responded to an email. Humana contacted them and told them to refund and still nothing.
Frequently asked questions about Apria Healthcare Group
How is Apria Healthcare Group rated?
Apria Healthcare Group has a 1.3 star rating with 945 reviews.
When is Apria Healthcare Group open?
Apria Healthcare Group is closed now. It will open at 9:00 a.m.
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