Americas Best Value Inn - Madison

Ashley E. 

on BBB

3 years ago

I stayed here on 02/08/22 at the one on ************* in *******, ** and it was terrible! My fianc and I had been planning this date for months for his homecoming. It started out ok. But when were fixing to get into the jacuzzi, I was just going to wipe it out to make sure it was clean. It was marble with red swirls.. and then I came upon two big splotches of what appeared to be dried blood!! (It blended with the rest of the bathtub because of the red swirls) it was disgusting! Im so glad I decided to wipe it down!! I immedi... read more

James S 

on BBB

3 years ago

Please be advised that I had the worst experience in my life at this motel. It was unsanitary, there was a smell in the motel. I was also moved to a different room due to the smell of the room. The other room had a smell as well. I checked out about thirty minutes later because of the poor condition of the room. I reached out to the motel and was denied a refund and I was cursed out by the general manager. I spoke with different individuals to no avail. I have never in my life been cursed and humiliated by a manager of that ... read more

Sara J 

on BBB

3 years ago

Not very clean. Linens dirty. Not enough towels. Pillows were garbage. Rats and skunks in parking lot. Owner tries to charge as much as possible for everything he can. A DUMP. 

Martha M. 

on BBB

3 years ago

Horrible experience at the one at **** cracker barrel ********* **** . One of the employees thru me out because i was chrcking out one day early because i was sick and didnt want anyone getting sick. I experieced rudeness humiliation discrimination etc. 

Skye J 

on BBB

3 years ago

This is the worst hotel Ive ever visited. **** at the front desk is the worst hospitality staff imaginable. He ruined my experience and my weekend. They say they offer pets, but its a lie. You cant have a pet in your room and if you leave a trace, they charge you. **** was obsessed with hotel policy, whereas the night staff seemed to care if people enjoyed their stay. **** ****** into my room at 11:07am while I was still asleep, even though I paid for and requested late check out. He threatened me and called the police even ... read more

Latonya H. 

on BBB

3 years ago

Had an emergency around 11pm last night 11/6/2021. Had to leave the house and get a hotel really close by. We booked 3 rooms through #hotwire . When we (me, my man, my sister, my 2 nieces, and 4 children) arrived my sister recieved her 2 rooms. I'm in line behind her and the lady at the front desk said we don't have any more rooms. I said I made my reservation the same time as my sister. She told me hold on, asked for my name and said "Ok, here you go". I finally recieved my keys around midnight. We all go up to our rooms to... read more

Sarah S 

on BBB

3 years ago

To preface: I have never written a bad review even for the worst places Ive booked. When we checked in the person was rude and very short with us. We finished up the check in process and drove to the room we were given. As we walked in we had banging from the top of the 1 floor building. My husband went to the restroom and there were dark splotches all over the door and the bathroom stank. I was sitting on the bed and there were stains on the pillowcases. The room itself smelled like smoke had seeped into the walls. The bang... read more

Laura S 

on BBB

3 years ago

The America's Best Value Inn outside *********** had the most comfortable bed - like a 5-star hotel. The rooms were basic, but for the price, and for an overnight stay only, it had everything we needed - except for coffee in the room. Will definitely search them out next time we're on the road. 

Donald J 

on BBB

3 years ago

This is the worst hotel ever you have roaches broken TV mole on walls and floor crackhead roaming around unsafe and nasty place to leave I wish I could upload my picture I took please shut this place down