This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
American Freight Furniture, Mattress, Appliance
- Retail
- Johnstown, PA
About this business
Location details
820 Scalp Ave, Johnstown, PA, 15904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I will never buy from this company again! I purchased two bedroom sets and a sofa. When the furniture company came not only did the driver run my mailbox over, he didn’t have my bed set, or the rest of the pieces for my daughters bedroom! I was assured they would be coming right back with it. I got a call 6 hours later that they would not be able to come back because they got a flat. Next day I got a call that they accidentally sold the bed set I brought but someone would be back with the rest of the pieces for the set I did... read more
Business response:
We are sorry your experience was not stellar. The store manager indicated he has been in contact and offered to assist with delivery of new items selected at your convenience. Please contact the store with any questions.
I will never buy from this company again! I purchased two bedroom sets and a sofa. When the furniture company came not only did the driver run my mailbox over, he didn’t have my bed set, or the rest of the pieces for my daughters bedroom! I was assured they would be coming right back with it. I got a call 6 hours later that they would not be able to come back because they got a flat. Next day I got a call that they accidentally sold the bed set I brought but someone would be back with the rest of the pieces for the set I did... read more
Business response:
We are sorry your experience was not stellar. The store manager indicated he has been in contact and offered to assist with delivery of new items selected at your convenience. Please contact the store with any questions.
I will never buy from this company again! I purchased two bedroom sets and a sofa. When the furniture company came not only did the driver run my mailbox over, he didn’t have my bed set, or the rest of the pieces for my daughters bedroom! I was assured they would be coming right back with it. I got a call 6 hours later that they would not be able to come back because they got a flat. Next day I got a call that they accidentally sold the bed set I brought but someone would be back with the rest of the pieces for the set I did... read more
Business response:
We are sorry your experience was not stellar. The store manager indicated he has been in contact and offered to assist with delivery of new items selected at your convenience. Please contact the store with any questions.
I will never buy from this company again! I purchased two bedroom sets and a sofa. When the furniture company came not only did the driver run my mailbox over, he didn’t have my bed set, or the rest of the pieces for my daughters bedroom! I was assured they would be coming right back with it. I got a call 6 hours later that they would not be able to come back because they got a flat. Next day I got a call that they accidentally sold the bed set I brought but someone would be back with the rest of the pieces for the set I did... read more
Business response:
We are sorry your experience was not stellar. The store manager indicated he has been in contact and offered to assist with delivery of new items selected at your convenience. Please contact the store with any questions.
American Freight has now cancelled two orders. Torrence location said the washer/dryer set is no longer available and then said they can't deliver over 50 miles. Online it allows delivery for $170 which I was going to pay. If there is a 50 mile rule, they should make it clear. I think they just don't want to drive to deliver and when they saw it was 55 miles, suddenly both items become "unavailable". I now have thousands of pending charges on my card that could take weeks to process.
Business response:
We are sorry there was an issue with the order. The store indicated they were contacted regarding the item having an agitator which it did not. The store will be following up with other options.
American Freight has now cancelled two orders. Torrence location said the washer/dryer set is no longer available and then said they can't deliver over 50 miles. Online it allows delivery for $170 which I was going to pay. If there is a 50 mile rule, they should make it clear. I think they just don't want to drive to deliver and when they saw it was 55 miles, suddenly both items become "unavailable". I now have thousands of pending charges on my card that could take weeks to process.
Business response:
We are sorry there was an issue with the order. The store indicated they were contacted regarding the item having an agitator which it did not. The store will be following up with other options.
American Freight has now cancelled two orders. Torrence location said the washer/dryer set is no longer available and then said they can't deliver over 50 miles. Online it allows delivery for $170 which I was going to pay. If there is a 50 mile rule, they should make it clear. I think they just don't want to drive to deliver and when they saw it was 55 miles, suddenly both items become "unavailable". I now have thousands of pending charges on my card that could take weeks to process.
Business response:
We are sorry there was an issue with the order. The store indicated they were contacted regarding the item having an agitator which it did not. The store will be following up with other options.
American Freight has now cancelled two orders. Torrence location said the washer/dryer set is no longer available and then said they can't deliver over 50 miles. Online it allows delivery for $170 which I was going to pay. If there is a 50 mile rule, they should make it clear. I think they just don't want to drive to deliver and when they saw it was 55 miles, suddenly both items become "unavailable". I now have thousands of pending charges on my card that could take weeks to process.
Business response:
We are sorry there was an issue with the order. The store indicated they were contacted regarding the item having an agitator which it did not. The store will be following up with other options.
The absolute fraud of their advertising is amazing. Their pictures posted online show what they describe as a “like new” stove with no damage. The actual stove that is on the Naperville IL *** ** showroom floor looks like it was thrown down a flight of stairs. Dents and even rust! The salesperson said they have “no control” over the online ad? This is 100% fraudulent advertising.
Business response:
We are sorry there was an issue with the item. Appliances are typically photographed at the warehouse and the images are uploaded to the website. We appreciate your feedback and will provide to the appropriate teams for further review.
Frequently asked questions about American Freight Furniture, Mattress, Appliance
How is American Freight Furniture, Mattress, Appliance rated?
American Freight Furniture, Mattress, Appliance has a 2.4 star rating with 687 reviews.
When is American Freight Furniture, Mattress, Appliance open?
American Freight Furniture, Mattress, Appliance is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com