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American Freight Furniture, Mattress, Appliance
- Retail
- Johnstown, PA
About this business
Location details
820 Scalp Ave, Johnstown, PA, 15904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
ZERO RATING!!!! After 20 trips to the store in ******* ********I finally bought a dishwasher. The customer service was bitter sweet, which should have been my first red flag. Anyway, I selected a Magtag model that look new with a small dent because I heard it was a dependable model. I got it home, installed it . Well i could not wait to wash my first set of dishes, little did I know I was in for a series of big surprises. For starters, the dishwasher ran for 2 hours non stop. ( i only had a bowl and couple plates and some ut... read more
Business response:
We are sorry there was an issue with your purchase. Store records indicate a return was completed on order #MM5IBIMHG for $550.55. If you have any questions, please call Customer Care at 855-788-2891.
ZERO RATING!!!! After 20 trips to the store in ******* ********I finally bought a dishwasher. The customer service was bitter sweet, which should have been my first red flag. Anyway, I selected a Magtag model that look new with a small dent because I heard it was a dependable model. I got it home, installed it . Well i could not wait to wash my first set of dishes, little did I know I was in for a series of big surprises. For starters, the dishwasher ran for 2 hours non stop. ( i only had a bowl and couple plates and some ut... read more
Business response:
We are sorry there was an issue with your purchase. Store records indicate a return was completed on order #MM5IBIMHG for $550.55. If you have any questions, please call Customer Care at 855-788-2891.
The store on Wheatland Rd, in Dallas is the worst store for customer service that I've ever seen. TJ the delivery driver drop a boxed couch in the middle of my living room floor, delivered as a replacement for the broken one, when they put the old one in the truck, they drove off leaving my front door wide open, l might add that l am almost 70yrs old, l did know what happened, when l called the store, the acting mang.called them and they said " wasn't their job to put it together, but these are the same guys who did it the f... read more
The store on Wheatland Rd, in Dallas is the worst store for customer service that I've ever seen. TJ the delivery driver drop a boxed couch in the middle of my living room floor, delivered as a replacement for the broken one, when they put the old one in the truck, they drove off leaving my front door wide open, l might add that l am almost 70yrs old, l did know what happened, when l called the store, the acting mang.called them and they said " wasn't their job to put it together, but these are the same guys who did it the f... read more
Business response:
We are sorry your experience was not positive. The region manager confirmed a team was sent back to complete the set up and the original team has been addressed. If you need further assistance, please let us know!
The store on Wheatland Rd, in Dallas is the worst store for customer service that I've ever seen. TJ the delivery driver drop a boxed couch in the middle of my living room floor, delivered as a replacement for the broken one, when they put the old one in the truck, they drove off leaving my front door wide open, l might add that l am almost 70yrs old, l did know what happened, when l called the store, the acting mang.called them and they said " wasn't their job to put it together, but these are the same guys who did it the f... read more
Business response:
We are sorry your experience was not positive. The region manager confirmed a team was sent back to complete the set up and the original team has been addressed. If you need further assistance, please let us know!
Got a call from American Frieght Evansville,IN L**** **! Getting a new box spring tomorrow 1/25/23 thank's to JT.
Business response:
Happy you were taken care of! Thank you for your feedback and we will be sure to share with JT and team.
Got a call from American Frieght Evansville,IN L**** **! Getting a new box spring tomorrow 1/25/23 thank's to JT.
Business response:
Happy you were taken care of! Thank you for your feedback and we will be sure to share with JT and team.
The store on Wheatland Rd, in Dallas is the worst store for customer service that I've ever seen. TJ the delivery driver drop a boxed couch in the middle of my living room floor, delivered as a replacement for the broken one, when they put the old one in the truck, they drove off leaving my front door wide open, l might add that l am almost 70yrs old, l did know what happened, when l called the store, the acting mang.called them and they said " wasn't their job to put it together, but these are the same guys who did it the f... read more
Business response:
We are sorry your experience was not positive. The region manager confirmed a team was sent back to complete the set up and the original team has been addressed. If you need further assistance, please let us know!
Got a call from American Frieght Evansville,IN L**** **! Getting a new box spring tomorrow 1/25/23 thank's to JT.
Business response:
Happy you were taken care of! Thank you for your feedback and we will be sure to share with JT and team.
Frequently asked questions about American Freight Furniture, Mattress, Appliance
How is American Freight Furniture, Mattress, Appliance rated?
American Freight Furniture, Mattress, Appliance has a 2.4 star rating with 687 reviews.
When is American Freight Furniture, Mattress, Appliance open?
American Freight Furniture, Mattress, Appliance is open now. It will close at 8:00 p.m.
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