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American Freight Furniture, Mattress, Appliance
- Retail
- Johnstown, PA
About this business
Location details
820 Scalp Ave, Johnstown, PA, 15904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Shopped online with American Freight in Portage.The photos posted did not show the extensive damage, and they made sure to not include any photos in the confirmation email. The only thing listed was a scratch on the top. The photos have been taken down from the website, since the item is no longer available. They had it all wrapped and impossible to inspect, and pushed the clipboard in my boyfriend's face before he could even look at the product. Horrible experience. Should've known to expect that.
Horrible customer service. Tried calling the store 3 times before we made the drive to purchase a refrigerator. We arrive to find that it shows available online but already sold in store days before.
Business response:
We are sorry the item was not available. The store attempted to contact you regarding the refrigerator and upcoming inventory shipments to the store. They would be happy to help find an item that meets your needs. Please contact them at your convenience.
I visited the University Plaza store in Newark, Delaware today in search of a loveseat or couch and selected one with a bold flier on it claiming "We have these in stock", however the saleslady simply laughed in our faces with an "Oh no no but we can get you one in a few weeks although without any certainty it will be of this color". She also could not sell the one on display. Clearly this company is not interested in selling product or moving inventory although its advertising scheme is to bait customers in through the door... read more
Business response:
We are sorry you for any confusion. If an item is in store, it can be purchased and taken the same day. If it is in the warehouse, it can be ordered in. We only sell the display if it is a clearance item.
I visited the University Plaza store in Newark, Delaware today in search of a loveseat or couch and selected one with a bold flier on it claiming "We have these in stock", however the saleslady simply laughed in our faces with an "Oh no no but we can get you one in a few weeks although without any certainty it will be of this color". She also could not sell the one on display. Clearly this company is not interested in selling product or moving inventory although its advertising scheme is to bait customers in through the door... read more
Business response:
We are sorry you for any confusion. If an item is in store, it can be purchased and taken the same day. If it is in the warehouse, it can be ordered in. We only sell the display if it is a clearance item.
I visited the University Plaza store in Newark, Delaware today in search of a loveseat or couch and selected one with a bold flier on it claiming "We have these in stock", however the saleslady simply laughed in our faces with an "Oh no no but we can get you one in a few weeks although without any certainty it will be of this color". She also could not sell the one on display. Clearly this company is not interested in selling product or moving inventory although its advertising scheme is to bait customers in through the door... read more
Business response:
We are sorry you for any confusion. If an item is in store, it can be purchased and taken the same day. If it is in the warehouse, it can be ordered in. We only sell the display if it is a clearance item.
I visited the University Plaza store in Newark, Delaware today in search of a loveseat or couch and selected one with a bold flier on it claiming "We have these in stock", however the saleslady simply laughed in our faces with an "Oh no no but we can get you one in a few weeks although without any certainty it will be of this color". She also could not sell the one on display. Clearly this company is not interested in selling product or moving inventory although its advertising scheme is to bait customers in through the door... read more
Business response:
We are sorry you for any confusion. If an item is in store, it can be purchased and taken the same day. If it is in the warehouse, it can be ordered in. We only sell the display if it is a clearance item.
I wish I could give 0 stars because this company was the worst company I have ever used. I would rather sit on a cardboard box on the streets of Southside Chicago, then ever buy any furniture from them ever again. Now, the sales Rep. at the Fort Wayne, IN. locations (Lloyd), great guy. 100% helpful. He deserves a better job then this place. Now, John, the manager at that location, is the rudest, most unreliable, lying, sad excuse for a man that I have ever met. Rude, won't listen, refuses to give refunds even after HE and HI... read more
Business response:
We are sorry you had an issue with your purchase. We would like to assist but are unable to locate an order with the information provided. Please call Customer Care at ###-###-#### so we can assist further.
I wish I could give 0 stars because this company was the worst company I have ever used. I would rather sit on a cardboard box on the streets of Southside Chicago, then ever buy any furniture from them ever again. Now, the sales Rep. at the Fort Wayne, IN. locations (Lloyd), great guy. 100% helpful. He deserves a better job then this place. Now, John, the manager at that location, is the rudest, most unreliable, lying, sad excuse for a man that I have ever met. Rude, won't listen, refuses to give refunds even after HE and HI... read more
Business response:
We are sorry you had an issue with your purchase. We would like to assist but are unable to locate an order with the information provided. Please call Customer Care at ###-###-#### so we can assist further.
I wish I could give 0 stars because this company was the worst company I have ever used. I would rather sit on a cardboard box on the streets of Southside Chicago, then ever buy any furniture from them ever again. Now, the sales Rep. at the Fort Wayne, IN. locations (Lloyd), great guy. 100% helpful. He deserves a better job then this place. Now, John, the manager at that location, is the rudest, most unreliable, lying, sad excuse for a man that I have ever met. Rude, won't listen, refuses to give refunds even after HE and HI... read more
Business response:
We are sorry you had an issue with your purchase. We would like to assist but are unable to locate an order with the information provided. Please call Customer Care at ###-###-#### so we can assist further.
Frequently asked questions about American Freight Furniture, Mattress, Appliance
How is American Freight Furniture, Mattress, Appliance rated?
American Freight Furniture, Mattress, Appliance has a 2.4 star rating with 687 reviews.
When is American Freight Furniture, Mattress, Appliance open?
American Freight Furniture, Mattress, Appliance is open now. It will close at 8:00 p.m.
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