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American Freight Furniture, Mattress, Appliance
- Retail
- Johnstown, PA
About this business
Location details
820 Scalp Ave, Johnstown, PA, 15904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I wish I could give 0 stars because this company was the worst company I have ever used. I would rather sit on a cardboard box on the streets of Southside Chicago, then ever buy any furniture from them ever again. Now, the sales Rep. at the Fort Wayne, IN. locations (Lloyd), great guy. 100% helpful. He deserves a better job then this place. Now, John, the manager at that location, is the rudest, most unreliable, lying, sad excuse for a man that I have ever met. Rude, won't listen, refuses to give refunds even after HE and HI... read more
Business response:
We are sorry you had an issue with your purchase. We would like to assist but are unable to locate an order with the information provided. Please call Customer Care at ###-###-#### so we can assist further.
I purchased furniture from American Freight a few years ago. I decided to return to American Freight to purchase a new couch in July. The price on the couch was about $2000. I decided to finance the couch. The store associates were nice. I filled out the paperwork. No issues. A few weeks later I was contacted by the American Freight's financing company (American First Finance) and was told that I had to pay off the couch in 100 days or the price of the couch would jump from $2000 to $6000. How is that legal? Why would a comp... read more
Business response:
American Freight is not part of the financing contract process - it is completed directly with the customer. Prior to completing the purchase, the customer electronically signs their contract with American First Finance. This contract lists all payment information and terms and conditions of the contract. Upon completing the contract, the customer is provided with a copy of the contract from American First Finance to the email address they provided during their application. Any questions about an American First Finance accou... read more
I purchased furniture from American Freight a few years ago. I decided to return to American Freight to purchase a new couch in July. The price on the couch was about $2000. I decided to finance the couch. The store associates were nice. I filled out the paperwork. No issues. A few weeks later I was contacted by the American Freight's financing company (American First Finance) and was told that I had to pay off the couch in 100 days or the price of the couch would jump from $2000 to $6000. How is that legal? Why would a comp... read more
Business response:
American Freight is not part of the financing contract process - it is completed directly with the customer. Prior to completing the purchase, the customer electronically signs their contract with American First Finance. This contract lists all payment information and terms and conditions of the contract. Upon completing the contract, the customer is provided with a copy of the contract from American First Finance to the email address they provided during their application. Any questions about an American First Finance accou... read more
I purchased furniture from American Freight a few years ago. I decided to return to American Freight to purchase a new couch in July. The price on the couch was about $2000. I decided to finance the couch. The store associates were nice. I filled out the paperwork. No issues. A few weeks later I was contacted by the American Freight's financing company (American First Finance) and was told that I had to pay off the couch in 100 days or the price of the couch would jump from $2000 to $6000. How is that legal? Why would a comp... read more
Business response:
American Freight is not part of the financing contract process - it is completed directly with the customer. Prior to completing the purchase, the customer electronically signs their contract with American First Finance. This contract lists all payment information and terms and conditions of the contract. Upon completing the contract, the customer is provided with a copy of the contract from American First Finance to the email address they provided during their application. Any questions about an American First Finance accou... read more
I purchased furniture from American Freight a few years ago. I decided to return to American Freight to purchase a new couch in July. The price on the couch was about $2000. I decided to finance the couch. The store associates were nice. I filled out the paperwork. No issues. A few weeks later I was contacted by the American Freight's financing company (American First Finance) and was told that I had to pay off the couch in 100 days or the price of the couch would jump from $2000 to $6000. How is that legal? Why would a comp... read more
Business response:
American Freight is not part of the financing contract process - it is completed directly with the customer. Prior to completing the purchase, the customer electronically signs their contract with American First Finance. This contract lists all payment information and terms and conditions of the contract. Upon completing the contract, the customer is provided with a copy of the contract from American First Finance to the email address they provided during their application. Any questions about an American First Finance accou... read more
I went to American Freight on 12/13/22 looking for a dinner room table and two bedroom dressers. The sales rep told me that he had the tale in house ,but would have to order the dressers from the Stone Mountain location. I was advised that the day of delivery ( 12/16/22) that everything would e delivered at once. The day of delivery I had to call the store just to find out the dressers were not ordered on the initial day that I was told they would e. The sales rep said me the delivery guys were told the morning of the 16th t... read more
Business response:
We are sorry that you had an issue with your purchase. Store management indicated that a refund was processed for the dressers to the original tender. We appreciate you bringing the assembly issue to our attention and will research and address per our process.
I went to American Freight on 12/13/22 looking for a dinner room table and two bedroom dressers. The sales rep told me that he had the tale in house ,but would have to order the dressers from the Stone Mountain location. I was advised that the day of delivery ( 12/16/22) that everything would e delivered at once. The day of delivery I had to call the store just to find out the dressers were not ordered on the initial day that I was told they would e. The sales rep said me the delivery guys were told the morning of the 16th t... read more
Business response:
We are sorry that you had an issue with your purchase. Store management indicated that a refund was processed for the dressers to the original tender. We appreciate you bringing the assembly issue to our attention and will research and address per our process.
I went to American Freight on 12/13/22 looking for a dinner room table and two bedroom dressers. The sales rep told me that he had the tale in house ,but would have to order the dressers from the Stone Mountain location. I was advised that the day of delivery ( 12/16/22) that everything would e delivered at once. The day of delivery I had to call the store just to find out the dressers were not ordered on the initial day that I was told they would e. The sales rep said me the delivery guys were told the morning of the 16th t... read more
Business response:
We are sorry that you had an issue with your purchase. Store management indicated that a refund was processed for the dressers to the original tender. We appreciate you bringing the assembly issue to our attention and will research and address per our process.
I went to American Freight on 12/13/22 looking for a dinner room table and two bedroom dressers. The sales rep told me that he had the tale in house ,but would have to order the dressers from the Stone Mountain location. I was advised that the day of delivery ( 12/16/22) that everything would e delivered at once. The day of delivery I had to call the store just to find out the dressers were not ordered on the initial day that I was told they would e. The sales rep said me the delivery guys were told the morning of the 16th t... read more
Business response:
We are sorry that you had an issue with your purchase. Store management indicated that a refund was processed for the dressers to the original tender. We appreciate you bringing the assembly issue to our attention and will research and address per our process.
Frequently asked questions about American Freight Furniture, Mattress, Appliance
How is American Freight Furniture, Mattress, Appliance rated?
American Freight Furniture, Mattress, Appliance has a 2.4 star rating with 687 reviews.
When is American Freight Furniture, Mattress, Appliance open?
American Freight Furniture, Mattress, Appliance is open now. It will close at 8:00 p.m.
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