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820 Scalp Ave, Johnstown, PA, 15904, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 8:00 p.m. | |
Tue | 10:00 a.m. to 8:00 p.m. | |
Wed | 10:00 a.m. to 8:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 8:00 p.m. | |
Sun | 11:00 a.m. to 6:00 p.m. |
The absolute fraud of their advertising is amazing. Their pictures posted online show what they describe as a “like new” stove with no damage. The actual stove that is on the Naperville IL *** ** showroom floor looks like it was thrown down a flight of stairs. Dents and even rust! The salesperson said they have “no control” over the online ad? This is 100% fraudulent advertising.
Business response:
We are sorry there was an issue with the item. Appliances are typically photographed at the warehouse and the images are uploaded to the website. We appreciate your feedback and will provide to the appropriate teams for further review.
The absolute fraud of their advertising is amazing. Their pictures posted online show what they describe as a “like new” stove with no damage. The actual stove that is on the Naperville IL *** ** showroom floor looks like it was thrown down a flight of stairs. Dents and even rust! The salesperson said they have “no control” over the online ad? This is 100% fraudulent advertising.
Business response:
We are sorry there was an issue with the item. Appliances are typically photographed at the warehouse and the images are uploaded to the website. We appreciate your feedback and will provide to the appropriate teams for further review.
The absolute fraud of their advertising is amazing. Their pictures posted online show what they describe as a “like new” stove with no damage. The actual stove that is on the Naperville IL *** ** showroom floor looks like it was thrown down a flight of stairs. Dents and even rust! The salesperson said they have “no control” over the online ad? This is 100% fraudulent advertising.
Business response:
We are sorry there was an issue with the item. Appliances are typically photographed at the warehouse and the images are uploaded to the website. We appreciate your feedback and will provide to the appropriate teams for further review.
Horrible customer service. Tried calling the store 3 times before we made the drive to purchase a refrigerator. We arrive to find that it shows available online but already sold in store days before.
Business response:
We are sorry the item was not available. The store attempted to contact you regarding the refrigerator and upcoming inventory shipments to the store. They would be happy to help find an item that meets your needs. Please contact them at your convenience.
Horrible customer service. Tried calling the store 3 times before we made the drive to purchase a refrigerator. We arrive to find that it shows available online but already sold in store days before.
Business response:
We are sorry the item was not available. The store attempted to contact you regarding the refrigerator and upcoming inventory shipments to the store. They would be happy to help find an item that meets your needs. Please contact them at your convenience.
Shopped online with American Freight in Portage.The photos posted did not show the extensive damage, and they made sure to not include any photos in the confirmation email. The only thing listed was a scratch on the top. The photos have been taken down from the website, since the item is no longer available. They had it all wrapped and impossible to inspect, and pushed the clipboard in my boyfriend's face before he could even look at the product. Horrible experience. Should've known to expect that.
Horrible customer service. Tried calling the store 3 times before we made the drive to purchase a refrigerator. We arrive to find that it shows available online but already sold in store days before.
Business response:
We are sorry the item was not available. The store attempted to contact you regarding the refrigerator and upcoming inventory shipments to the store. They would be happy to help find an item that meets your needs. Please contact them at your convenience.
Shopped online with American Freight in Portage.The photos posted did not show the extensive damage, and they made sure to not include any photos in the confirmation email. The only thing listed was a scratch on the top. The photos have been taken down from the website, since the item is no longer available. They had it all wrapped and impossible to inspect, and pushed the clipboard in my boyfriend's face before he could even look at the product. Horrible experience. Should've known to expect that.
Shopped online with American Freight in Portage.The photos posted did not show the extensive damage, and they made sure to not include any photos in the confirmation email. The only thing listed was a scratch on the top. The photos have been taken down from the website, since the item is no longer available. They had it all wrapped and impossible to inspect, and pushed the clipboard in my boyfriend's face before he could even look at the product. Horrible experience. Should've known to expect that.
American Freight Furniture, Mattress, Appliance has a 2.4 star rating with 687 reviews.
American Freight Furniture, Mattress, Appliance is open now. It will close at 8:00 p.m.
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