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At American Car Center, partnering with good people with credit problems is our focus and passion. Simply put, we feel that anyone with a good job should have an opportunity to drive a great, dependable vehicle. Also, we understand that difficult life events happen to good people, and that credit issues in the past should not necessarily determine your future. Over the last twenty years, American Car Center has helped thousands of people drive an amazing vehicle.
6258 Rivers Ave, North Charleston, SC, 29406, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 7:00 p.m. | |
Tue | 10:00 a.m. to 7:00 p.m. | |
Wed | 10:00 a.m. to 7:00 p.m. | |
Thu | 10:00 a.m. to 7:00 p.m. | |
Fri | 10:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
The warranties for their vehicles are terrible. I was told I had three free oil changes and when attempting to go to the facilities that offer have contracts with American Car Center , I was told by these businesses that they no longer want to deal or no longer have contracts with American Car center . After attempting to call them 7 times I was told to go to another business to see if they had a contract with them (they have no idea who they have contracts with ), and this particular business said that they do not like deal... read more
They are crooks and take your money. I purchased a vehicle on September 27,2022 Thanksgiving Night (November 24,2022) my car stopped on me while I was on the way home to visit family for the holiday, they set me up to take it to the body shop the next day(November 25,2022) I have since been without a car. My warranty paid up to **** torwards the repair however I still had to pay 542$ out of my pocket before they could even start repairs and still have to pay a extra 75$ torwards the repairs inside my car not however Im bummi... read more
This place is the worst place to get a car Ive had so many issues Ill be communicating with one person than few days later you speaking to someone else than you make a payment and they still say u so many days passed due wont give u a payment schedule u cant go into the main office in your state to pay when you mail a payment you never know if they get or not there very rude no manners what so ever
I have a 2016 Kia **** from this dealership . I got it from the ************** location in *********** , ** .. THAT IS NOW CLOSED. Never benefitted from the warranty , never was helped to understand that it was a lease when I said I wanted to BUY a car multiple times. The person who did my paperwork even told me I was buying the car not leasing. There were a few times when I first got the car that they "lost" my payment.. **** RED FLAG!!! My motor has been shut off because the representative I spoke to was mad and kept telli... read more
???? WHEN CAN I GET TAG FOR THE *** ITS BEEN 5 MONTHS 3 TEMPS AND **** SAID BACK IN NOVEMBER YA CANT GIVE ANOTHER TEMP YA GET FINED SO IT EXPIRED ON 11/11 SND STILL NOT A WORD BACK NOR ANSWER FROM ALL I HAVE REACHED OUT TO SO AND I HAVE CONTACTED ********** TAG OFFICE NOTHING BEEN FILED THERE AND ***** COUNTY ** NOTHING THERE CALL WKLY AND BOTH TAG OFFICES ARE AWARE OF THIS MATTER AND WHOMEVER IS SUPPOSE TO SEND SIMPLE PAPERS SURE ISN'T DOING THEY JOB THEY GET PAYCHECK OH YEA AND DRIVE SO THIS HOW A CUSTOMER IS TREATED WITH ... read more
I've had so many issues with customer service policy procedures and protocols. Had the car since 2019 just before the pandemic there was no hardship programs to assist while out of work during the pandemic nor win on unemployment.. if car payment wasn't made within a week of not getting paid the vehicle was shut off. I have yet gotten assistance on how to make payments online or even to log on. No statements are given every month no receipts are given every payment and even when requested I still never receive it. Customer s... read more
I bought a 2014 ***** Cruze in April 2022 and in September 2022 I had to replace a bad battery and then on October 2022 I paid $600 to replace a coolant tank and a new thermostat I had been calling them for months and not getting any answer from no one my car has overheated over 7 times and has been towed 3 times and I took it to pep boys and the engine has gone out and the cost is ***** for another USED engine and now there saying its not under warranty when Ive been calling months before then they wont fix anything with th... read more
This is by far the worst car dealership I have ever dealt with, the manager ******* is very unprofessional and unwilling to be responsible for the fact that the sale starts with him. My **** Escape 2014 purchase Oct. 2 2022 is a lemon. Transmission been replaced and now my coolant outlet ****** has to be replaced and no one has contacted me about this problem. Im very upset and disappointed in this purchase and I will not condone this type of customer service and Im not paying another dime of my hard earn money for a lemon. ... read more
I have made the final payment on my car a month ago and spoke with an employee which I wont reveal her name and she sent me her email to send her the information she needs but each time her email isnt working because it says my message has been blocked and I still been making my late payments but she wants my car repo because her email is blocking my messages and she was very rude when I spoke to her.
American Car Center has a 1.7 star rating with 355 reviews.
American Car Center is closed now. It will open tomorrow at 10:00 a.m.
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