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American Car Center

1.7

About this business

At American Car Center, partnering with good people with credit problems is our focus and passion. Simply put, we feel that anyone with a good job should have an opportunity to drive a great, dependable vehicle. Also, we understand that difficult life events happen to good people, and that credit issues in the past should not necessarily determine your future. Over the last twenty years, American Car Center has helped thousands of people drive an amazing vehicle. 

Location details

6258 Rivers Ave, North Charleston, SC, 29406, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
1.7355 reviews
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Bertha J's profile image
Bertha J 
2 years ago

I purchased a 2017 VW Jetta and I experienced mechanical problems. It was repaired at a VW dealership and I asked American Financial to assist with repair fees and they agreed. I paid my half and they would pay their half. After receiving my half no one returned my calls or replied to my emails. There customer service was very unprofessional with no concern for the customer. I spent 1.5 hours trying to rectify this problem but I still got nothing resolved. My vehicle is still in the shop after 2.5 months but they will still ... read more

Justin A's profile image
Justin A 
3 years ago

I payed off the vehicle several months ago, I called to see when the title would be sent, was told 4 to 6 weeks! Cool, no problem. I have waited the 4-6 weeks 3 or 4 times so far! Each time I call I'm told "we're sending an email to see what's going on, and someone will be in n touch today" I have yet to receive a call, a email, a smoke signal, NOTHING! I NEED MY TITLE, at the very least an actual update or a call back. Terrible 

Kimberly P's profile image
Kimberly P 
3 years ago

I wouldn't recommend nobody to any AMERICAN CAR CENTERS..THEY ARE RUDE AND VERY UNPROFESSIONAL..I haven't even had my **** ecosport a year yet..my truck start giving me problems..I reached out to the dealership to explain wat was going on..they told me they would get back with me..never heard from them..every time I called..all I was getting was voice-mail...I called the ********* **** location where I got my vehicle from..once I explained to them the problem I was having and would I get a loaner car..they told me..they don'... read more

Theotis M's profile image
Theotis M 
3 years ago

I bought a suv from American car center but is financed through American financial. They have constantly called back o back several times a day to the point of harassment. I got sick and lost my job and fell behind on payments. The car is a lemon because within 2 months of having it, the car broke down on side of a major express way in *******. Consulted with the warranty company and they did absolutely nothing. I paid $850 to Ceasars auto Repair out of pocket to fix. The car also has major electrical issues with cause the e... read more

Verlon K's profile image
Verlon K 
3 years ago

If I could give this company negative I would they are rude manipulative only after your dollar sold me a A dream on a 2017 Kia ***** and Ive had nothing but problems with it and nothing but hassle from the staff trying to get stuff resolved. As I am speaking out with the lawyer for the lemon law. They will not get away with this signed a severely unhappy. Wish I never was customer. 

Asia G's profile image
Asia G 
3 years ago

I have been with ACC for two years , car was in excellent condition. But recently I have been having financial hardship and my checking account had fraud on it, so now I am behind in car payments. I have been paying my car payment on time expect be late due to OTHER bills. My account rep is no help it was a girl at first but now its a boy! I have contacted them about assistance about getting help for my car payment if it was possible all they CARE ABOUT IS MONEY MONEY MONEY !!! I get it if course but when Im telling you what... read more

Randall G's profile image
Randall G 
3 years ago

Hi we bought a Kia ******** in 2019 we have made all our payments and can not get a payoff on the vehicle due to the fact no one returns phone calls. We have called and left messages for 8 business days do not use this company or american financial. 

Michael M's profile image
Michael M 
3 years ago

I paid my car off over 3 months ago. I was told I should have the title in 4 to 6 weeks. It's been over 13 weeks. I have not received the title. I've called American car center main office in ********** 3 or 4 times. The people in the payments center can't help me they transfer me to someone else's who never answer or calls back. I gave ****** for this vehicle and want my title to show for it! 

Ree W.'s profile image
Ree W. 
3 years ago

Hello, me and my mom brought a car from this place last year in march. The transmission was slipping a couple of month after getting the car. We been running into problems since we first got the car the sales people didnt explain everything in the contract they was ******* for us to sign everything so as soon as we took over the first payments we didnt know anything about damage waiver fees or anything I should of known American Car Center was a red flag then. Its now august Ive been without a car basically since April of th... read more

Frequently asked questions about American Car Center

How is American Car Center rated?

American Car Center has a 1.7 star rating with 355 reviews. 

When is American Car Center open?

American Car Center is closed now. It will open tomorrow at 10:00 a.m. 

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