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Altis Grand Cypress
- Apartments
- Lutz, FL
About this business
Location details
1901 Cypress Preserve Dr, Lutz, FL, 33549, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Cheapest management company ever!! They send out the cheapest workers to fix anything, and every time its not done correctly. It is currently 87 degrees in my house. A tech was here yesterday, spent more time laughing and talking about his wife then fixing my ac. Big surprise, its completely out now, on a Saturday, so no one is answering or helping! And I have kids in the house. All theyre worried about is collecting money from people!!
Never and I mean never rent from this company. My fault for not looking at the BBB reviews before I rented from them. Funny thing is, their **************** will tell you the bad reviews are from people who didn't pay their rent.....Wrong, the bad reviews are because the company as a whole is so disorganized. The houses are patched together with paint and the lipstick used on the *** to make it presentable. Laundry list of over 10 items needing to be repaired as well as broken soiled toilet seats needing to be replaced. Elec... read more
Tricon is con they want a lot of money for nothing.All the coordinators and superintendents are full of it.My first time renting and last.They suck!!!!You get a lot of running around but the minimum is being done.
They are charging me **** everyday to my credit card and I dont even know them! They owe me ***** dollars and I want my money back.!
Business response:
We would like to thank ************** for taking the time to share her concerns. We are saddened to hear of ****************** disappointment with Tricon Residential and would appreciate the opportunity to make things right. After a thorough search in our database, we were unable to locate a resident or prospect using this name. We would like to ask ************** to kindly contact our **************************** so that we may further assist her. We look forward to speaking with ************** offline. Thank you.
Most inflexible and frustrating company to ever work with. We sent several emails and voicemails for ***** the rep to call us to help my client understand why they were denied on a rental application. After 3 days and multiple emails and voicemail snaps finally a call to realtor agent she returns our call. We asked to understand why if my clients were able to pay up front a premium and 12 mos in full up front that they would still be denied. She kept repeating the same rehearsed response over and over again and never answere... read more
Business response:
We would like to thank **************** for taking the time to express her concerns regarding the application process at Tricon Residential.At Tricon Residential we consistently apply the same responsible applicant screening criteria to all applicants in full compliance with all applicable state and federal fair housing requirements. To ensure a fair, consistent and appropriately rigorous review in all cases, we retain a third party to review each applicant by consistently applying the same criteria. While we would never dis... read more
We recently rented a home in Anthem, **. Everyone we have worked with from the leasing application through move-in and maintenance has been friendly, helpful, knowledgeable and professional. *******, the leasing agent, answered every phone call personally, unlike other companies who are totally automated. Once our application was approved ******** in Residential was extremely helpful, personable and kept us informed of every step. Having never rented a home before, this made the process go much smoother. **** provided a very... read more
Business response:
************************, thank you so much for your kind and positive comments about our team. We are so happy to hear that you are a satisfied resident and are pleased with our services. Thank you!
Shadiest company I've had to deal with in a long time. My daughter attends college in ******* **, and Tricon took over the apartment a month after we signed our lease. They tack on fees for all shared services (pool, shared water, shared bathrooms, sewer charges) they force you to have "waste valet" for $25.00 per month, and "Fetch" package service for $13.00/month, Neither of which would we want or use since it's a gated community and has dumpsters on every corner? Combine that with they sent us a lease renewal after 12 mon... read more
This company is horrible!!! I've tried for weeks to get a rental verification for one of their current tenants. How could anyone leasing from this company buy a home, get employment or ever get approved for a lease somewhere else when this company won't respond in a timely manner? I called more times than I could possibly count leaving messages trying to get a call back. Finally reached a live person after two weeks. Then sent the verification form to the email provided and received no response. Hence the calling over and ov... read more
Business response:
We would like to thank **************** for taking the time to share her concerns. We are saddened to hear of ****************** disappointment with Tricon Residential and would appreciate the opportunity to make things right.We kindly request that **************** email the rental verification directly to fax-************************************ so that we may complete it as soon as possible. We appreciate the opportunity to work together offline and remain available should **************** have any further questions or con... read more
Was on hold for over an hour, never got through to an actual person. Have called multiple days in a row and never spoke with anyone. Scheduled the self tour 3 *********************** and all of which were a failure. It says they unlocked the front door which is false. Couldnt get in to any of the properties. Also, got denied on a house when we met all the requirements, have 3x the income and have 750+ credit scores. Would not recommend.
Business response:
We would like to thank ************************** for taking the time to express her concerns regarding the application process at Tricon Residential. At Tricon Residential we consistently apply the same responsible applicant screening criteria to all applicants in full compliance with all applicable state and federal fair housing requirements. To ensure a fair, consistent and appropriately rigorous review in all cases, we retain a third party to review each applicant by consistently applying the same criteria. While we woul... read more
Frequently asked questions about Altis Grand Cypress
How is Altis Grand Cypress rated?
Altis Grand Cypress has a 2.4 star rating with 280 reviews.
When is Altis Grand Cypress open?
Altis Grand Cypress is closed now. It will open tomorrow at 10:00 a.m.
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