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Aerie Inc
- Construction
- Lodi, CA
About this business
This company offers clothing, apparel for sale.
Location details
139 S Guild Ave # 101, Lodi, CA, 95240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Loyalty means nothing to them! Lost a 7-year customer because they only care about money.
Gave me a coupon for my order that's missing half of my items. Told me it wasn't their problem but here's a coupon anyways!
Short uneven not seamed... talked to customer service told me 10% off next purchase... the leg of my shorts were a 1 inch and 3/4 off from the against one And not stiched in to place to where i could have been able to find the original placement.... hire seamstress seriously high cost low quality why would I order again... in the end I'm sitting here with measurements and sewing machine to make it rite ... we can give you $9.99 off of a pair of shorts of $65.65 that I'm having to fix thanks alot never going to shop at americ... read more
I ordered 2 pairs of jeans 2 weeks ago, they showed in stock. Since then the tracking number they provided 2 days after purchase has NEVER showed picked up by FedEx.<br /> <br /> <br />
They claim you can return things at ANYTIME but this is a false advertisement. They will give you Pennies back with a receipt. They have a time limit.
It's appalling that everyone is having the same issue. I ordered a fifteen item order online, AE's online system said that the brick and mortar store had my entire order present in the store. I place my order for nearly $350.00 and get a confirmation email stating that ONLY three items are available. This is unacceptable in the sense that this is absolutely misleading to a customer. If the ******************** system states that a store has all fifteen items available for purchase THEY SHOULD BE AVAILABLE FOR PURCHASE. This ... read more
customer service was appalling at the Carlsbad mall. i decided to go in person to shop for my daughter, and the girls who work at store, were so unprofessional, giggling and laughing and not offering assistance. The supervisor came out, and was as bad as the employees. I will not be shopping here with my daughter ever again. I am appalled at how bad customer service is at this store.<br /> <br /> <br />
Same experience as everyone else here! Package was marked as delivered 7 days ago, did not get it. Was told to reach out to the carrier, then file a complaint with bbb for the carrier and then get back to them if that doesnt resolve the issue. I did that, never got a response from the carrier. So I reached back out to American eagle, they told me there was nothing they could do and to use a different address next time. I just moved out of state and dont know anyone else, I cant just use another address! They are a total scam... read more
I have the same exact story as most people here, marked delivered and was not. I was told there is picture proof of the delivery but they do not supply the picture. They said they would not help me because my language was unprofessional. My language only became unprofessional when they told me I was robbed and there was nothing I could do about it. As evidenced by the other reviews here, AE is well aware of the severe problem with the fly by night shipping company they use. It is remarkable. Shut them down,
Frequently asked questions about Aerie Inc
How is Aerie Inc rated?
Aerie Inc has a 1.1 star rating with 81 reviews.
When is Aerie Inc open?
Aerie Inc is closed now. It will open at 9:00 a.m.
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