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Aerie Inc

1.1

About this business

This company offers clothing, apparel for sale. 

Location details

139 S Guild Ave # 101, Lodi, CA, 95240, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.181 reviews
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garry f's profile image
garry f 
a year ago

Horrible company to order online products from. I have tried twice now to order from them. The first time they shipped out a completely different product than what I ordered. The second time I tried to order from them. They only shipped part of the order.Please stop supporting this company 

Elizabeth H's profile image
Elizabeth H 
a year ago

Their shipping is horrible. Their customer service is horrible. Their quality is horrible. I wish people would stop supporting this company, its overpriced trash. Side note, a few year ago they did a whole campaign about being inclusive - that didnt last! They have cut back their sizing in store and online. Of course no public mention of that. Ive had several specific issues with shipping and merchandise received. Their shipping is ridiculously slow, and as other have mentioned - unreliable. If there is an issue, their custo... read more

kelly l.'s profile image
kelly l. 
a year ago

online ordering app. is flawed. on 9-10-23 i logged into my account, updated my mailing address and payment info, purchased clothes for a student who cant afford to buy his own, the purchase went through, only at the end i get a message that the order is being shipped to my old address. so upset, i called support who told me since i requested 2 day delivery, the shipping address cannot be altered. I then receive an email from the company telling me that i failed to pick the correct shipping address! their app didnt ask for a... read more

Hannah Z's profile image
Hannah Z 
2 years ago

When I tried to cancel an order that would not arrive in the time they stated they just kept reiterating that there was "nothing they could do". 

Londale j's profile image
Londale j 
2 years ago

I paid a lot of money to be on a first class ticket from *** - ATL. I seat was broken into laid back position cricket. It was so uncomfortable 3rd terrible trip on this airline through AA. 

Heidi F's profile image
Heidi F 
2 years ago

Horrible shipping! Shipping company lost my items twice, but "accidentally" closed out both items saying they had been delivered. (confirmed via a call to the shipping company). ** refuses to refund my second order saying they already provided a refund once. No one in **************** can help. Horrible service. I will never order from them again. 

Brittany R's profile image
Brittany R 
2 years ago

About ready to stop ordering from AE if they don't get rid of UDS as a delivery option. I have had nothing but issues with UDS drivers. Today the driver whipped my package at my door. I reached out to AE and agent said there's nothing they can do about who delivers a package. Well, they need to change that because this isn't the 1st time I've reached out about issues with UDS and I don't want them delivering to my address anymore. I have reached out to UDS as well and they just ignore my complaints. Would also be nice if cou... read more

Savannah A's profile image
Savannah A 
2 years ago

I love American eagle and how their jeans fit HOWEVER they don’t last AT ALL! I have bought 3 pair of Luxe American eagle jeans over the past 9 months. They only last 3 months max per pair before they completely self destruct/tear. The first pair the button just came off, so I paid to have the button sewed back on then the zipper broke. So I order another pair and this pair rips around the leg region. Ordered again, The third pair rips around leg region as well. Three brand new pair of jeans had to be thrown in the trash. I’... read more

Karla C's profile image
Karla C 
2 years ago

I wish I could give 0 stars. Shipping is absolutely horrible. I will never order online from them ever again. Ordered 3 weeks ago and my order has been out for delivery for 4 days which is insane and still has not arrived. According to policy I have wait 14 days to be able to get a refund. Now I have to spend extra money to replace what I shouldve received. I spent over $100 on my order for clothes I bought for work and now my money is lost somewhere and they refuse to refund me so I could take my business else where. Contac... read more

Frequently asked questions about Aerie Inc

How is Aerie Inc rated?

Aerie Inc has a 1.1 star rating with 81 reviews. 

When is Aerie Inc open?

Aerie Inc is closed now. It will open at 9:00 a.m. 

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