This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
ADT Solar
- Consumer Services
- Wichita, KS
About this business
ADT Solar is one of the leading providers of rooftop solar in Kansas. We custom design and install solar panels on residential and commercial properties. Every ADT Solar energy system is backed by some of the strongest warranties and guarantees in the solar industry. Solar Power World Magazine ranked ADT Solar, formerly known as Sunpro Solar, #2 for Top Residential Solar Installer in the United States in 2021, making us one of the top residential solar installers in the state of Kansas. Looking to install solar panels in you... read more
Location details
1927 S West St Suite A, Wichita, KS, 67213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Sunpro sales rep. gave a good presentation, He drove me to the bank to get the down payment and then dropped me at my auto repair shop so I could pick up my car. I changed my mind on the purchase and followed their cancellation procedure in a timely manner. The company refunded my down payment ********************************************* 10 business days policy. They sent the refund by **** Mailed 10/12/2021, 8 business days past the contracts return in 10 business days policy after I placed a call and left a voice message ... read more
I am the custemer of the sunpro solar project. but i am regret spending money on the product or service.(1) worse communication/ does not tell beliable lies (2) Won't tell you their secret lie suppose untill 17th payment. have to pay **** dollar also after joining this project have to pay both system the oppd and solar project 2 separate bills.(3) Actually we won't save the money being of expensive project (4) They did not give the bright white light bulbs (5) sellsman won't pick up or receive or call back/reply to your mass... read more
Business response:
Greetings, We deeply apologize that your project has had the issues you noted in your complaint. Sunpro records indicate that your project is being managed by our client solution team. I see we are actively working towards a resolution, Please let us know if there is anything further we can do. Client Solutions Team.
My electric **** is double now. I still have to buy electricity because my solar panels are insufficient and do not provide enough electricity. My payment went from $120 to $180 for reasons I dont understand and is in fine print. It was never discussed by my salesman that my payment could change. Im on disability so its devastating. This has been the biggest mistake I could have made. I suffer because I cant cool/ heat my house trying to keep my **** down. I cant afford $180 payment and over $150 for electricity (double paym... read more
Business response:
Hello *****,We completely understand. I do see your case is handled by our Tier 2 Customer Support agent. Our records indicate we are actively working to complete a PPG analysis. Thank you for allowing us the opportunity to find a resolution.Client Solutions Team
Didnt even want to give 1 star. Had an appointment this morning at 8. Called about 9 because no one showed up. Was told they googled my place and it had too much shade. I was looking for my house which does have a lot of shade, my business which includes a greenhouse and my daughter was here to consider for her home. No call to cancel just a no show. Know what the company thinks of me and my money.
After 8 1/2 months, our system is finally installed, but we are still struggling. Only the general location and # of panels is according to the contract. Everything else has been changed at the last minute. Promises, apologies, delays obvious shoddy workmanship, - with excuses of 'its THEIR fault', repeated inspection failures, extremely poor inter company communications, high employee turnover, and the list goes on. I have asked for emails of supervisors, and have not heard back. My 'account manager' only apologises and say... read more
Business response:
Hello ******************, We deeply apologize that your project has had the issues you noted in your complaint. Our records do indicate we are actively working to achieve permission to operate and we have contacted you as of 10/20/2021. We appreciate you allowing us to serve you and the opportunity to gain a resolution.Client Solutions Team
ATTENTION, BUYER BEWARE! BUYER BEWARE! BUYER PLEASE BEWARE!WHAT HAPPENS WHEN YOU BUY FROM SUNPRO SOLAR. THE WEBSITE SAYS A BATTERY COMES WITH ALL HOME SOLAR SYSTEMS, (WE HAVE SCREENSHOTS OF WEBSITE ADS) SO BELIEVING THIS TO BE TRUE, YOU CALL THEM, A SALESPERSON(******) COMES OUT, YOU TRUST THE SALESPERSON(******) TO HELP AND LEAD YOU IN THE RIGHT DIRECTION THAT BEST FIT YOUR NEEDS(NOT THE **** AT ALL). NO BATTERY WAS OFFERED OR DENIED BY THE SALESPERSON, WHY SHOULD IT BE, THE WEBSITE CLEARLY SAYS A BATTERY COMES WITH ALL HOM... read more
I had a good experience in ******** with ******. Easy and professional.
Business response:
Greetings *******,Thank you for the positive feedback regarding your sales experience. Client Solutions Team.
I keep getting repeated calls of different numbers that come up with the caller ID of **********************. They keep calling me in harassing amounts of times today. I have blocked all their different Sunpro Solar numbers. This seems to be a case of scammers masquerading as legit businesses and harassing people with it to get people to answer.
Business response:
Hello Dia, We are so very sorry to hear about the phone calls We do ask you please email ************************************ so we can remove your number from the database.Again, we do apologize on behalf of Sunpro Solar. Thank you.Client Solutions Team.
total rip off designed to try and lock you in on there sales , try and cancel and project, and they will hit you with a $3000 cancellation fee. Totally ridiculous amount . Just shows you how greedy this company is
Frequently asked questions about ADT Solar
How is ADT Solar rated?
ADT Solar has a 2.1 star rating with 552 reviews.
When is ADT Solar open?
ADT Solar is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com