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ADT Solar
- Consumer Services
- Wichita, KS
About this business
Location details
1927 S West St Suite A, Wichita, KS, 67213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
This company is not legitimate. Don't waste your time. You will never get your solar panels installed. An inspector came to our house, approved us for solar panels, ran us through financing, and told us that they would file paperwork and then in a few months, install. At first, there were normal hiccups (like paperwork getting denied) but now we are 8 months out and was just informed by the 3rd person to take over our account (what happened to the last 2? No idea.) but now we are told that our financing was NEVER approved, w... read more
Business response:
Hello Ms/Mrs. ********,We would like to offer our apologies for the issues you've encountered. It appears that you were able to speak with a member of **************** and are in the process of re-financing. If additional assistance is needed, please don't hesitate to contact our **************** Team at **************.
ADT SOLAR should be investigated for what I believe are deceptive business practices. I canceled with ADT Solar in the beginning stages but they marked my project complete and send that over to the loan company (Dividend). Now Dividend (no fault of them) is sending me bills because ADT Solar said the it was all done. Fighting with Dividend and ADT Solar to fix this problem that never should of been one. Stay away, use some other company if you are looking for solar.
Business response:
******************,We apologize for the delays in completing the loan cancellation but assure you that it is being cancelled. You should receive an update on this very soon.
ADT SOLAR should be investigated for what I believe are deceptive business practices. I canceled with ADT Solar in the beginning stages but they marked my project complete and send that over to the loan company (Dividend). Now Dividend (no fault of them) is sending me bills because ADT Solar said the it was all done. Fighting with Dividend and ADT Solar to fix this problem that never should of been one. Stay away, use some other company if you are looking for solar.
Business response:
******************,We apologize for the delays in completing the loan cancellation but assure you that it is being cancelled. You should receive an update on this very soon.
This company is not legitimate. Don't waste your time. You will never get your solar panels installed. An inspector came to our house, approved us for solar panels, ran us through financing, and told us that they would file paperwork and then in a few months, install. At first, there were normal hiccups (like paperwork getting denied) but now we are 8 months out and was just informed by the 3rd person to take over our account (what happened to the last 2? No idea.) but now we are told that our financing was NEVER approved, w... read more
Business response:
Hello Ms/Mrs. ********,We would like to offer our apologies for the issues you've encountered. It appears that you were able to speak with a member of **************** and are in the process of re-financing. If additional assistance is needed, please don't hesitate to contact our **************** Team at **************.
This company is not to be trusted. They are very pushy and barely lets you read the contract and doesn't tell you about the cancellation fees or the fact they will put lien on your house without your knowledge. I tried to cancel my contract and they were very rude and pushy and when I kept insisting to cancel, they stopped picking up my calls and ignored my emails. And now they sent me a bill to pay because the deadline was passed which was their fault. DO NOT TRUST THIS COMPANY OR YOUR HOUSE WILL HAVE A LIEN AND YOU END UP ... read more
Business response:
Ms/*************************,We apologize for any frustration this may have caused you and have escalated your concerns to be addressed.
This company is not to be trusted. They are very pushy and barely lets you read the contract and doesn't tell you about the cancellation fees or the fact they will put lien on your house without your knowledge. I tried to cancel my contract and they were very rude and pushy and when I kept insisting to cancel, they stopped picking up my calls and ignored my emails. And now they sent me a bill to pay because the deadline was passed which was their fault. DO NOT TRUST THIS COMPANY OR YOUR HOUSE WILL HAVE A LIEN AND YOU END UP ... read more
Business response:
Ms/*************************,We apologize for any frustration this may have caused you and have escalated your concerns to be addressed.
I am very disappointed in your company and with every part of my experience so far. Project started 8-1-2022 and has yet to be completed and I don't see and end date for at least 2 months if everything lines up right which haven't happened yet. I have had to contact my project manager repeatedly to remind them that my work has not happened and needs to be scheduled. I have had to replace damaged parts on my gas furnace after the roof work was done. I still believe the roofer may have taken a personal item from my garage. The... read more
Business response:
Hello **************************,We will ensure the Supervisor is aware of the lack of communication you've received so that can be corrected. Your account shows that the power disconnect needed to complete the upgrade has been scheduled, and once completed we can move forward to the final inspections. If additional assistance is needed, please feel free to contact our **************** team at ************** or by email at ************************************
I am very disappointed in your company and with every part of my experience so far. Project started 8-1-2022 and has yet to be completed and I don't see and end date for at least 2 months if everything lines up right which haven't happened yet. I have had to contact my project manager repeatedly to remind them that my work has not happened and needs to be scheduled. I have had to replace damaged parts on my gas furnace after the roof work was done. I still believe the roofer may have taken a personal item from my garage. The... read more
ADT Solar started our installation November 9,2022 how we is was not completed and were to return the following day. Leaving our how with a 3-4 ft trenches hole open, ditch witch and pvc pipe in in yard. Needless to say the did not return them next day. We filled the ditch in and moved the pipes finally as holidays approached.4 weeks later, after multiple calls the they returned on 12/6 and all that was done was to retrench the yard. My husband came home and saw 2 guys sitting in the truck for hours! They left, the next day ... read more
Business response:
Ms./*****************,We appreciate you taking the time to bring this to our attention. We would love to offer some assistance but are having difficulty finding your account. At your convenience, please email *********************************** with your account information and a member of Customer Relations will contact you directly.
Frequently asked questions about ADT Solar
How is ADT Solar rated?
ADT Solar has a 2.1 star rating with 552 reviews.
When is ADT Solar open?
ADT Solar is closed now. It will open at 7:00 a.m.
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