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ADT Solar
- Consumer Services
- Wichita, KS
About this business
ADT Solar is one of the leading providers of rooftop solar in Kansas. We custom design and install solar panels on residential and commercial properties. Every ADT Solar energy system is backed by some of the strongest warranties and guarantees in the solar industry. Solar Power World Magazine ranked ADT Solar, formerly known as Sunpro Solar, #2 for Top Residential Solar Installer in the United States in 2021, making us one of the top residential solar installers in the state of Kansas. Looking to install solar panels in you... read more
Location details
1927 S West St Suite A, Wichita, KS, 67213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Sunpro was one of the providers I reviewed, they were a bit more expensive than others but I felt comfortable with the 25 year guarantee. Professional and courteous company. All work was done in professional manner and pretty much on schedule. Communication was very good and final result met all expectations.
Business response:
We are so grateful for the kind word you have left. Please be sure to utilize our referral app!
This company is awful. The promise to get rid of all your energy costs and sell you this huge system and the loan is so big but you think , I'll never have to pay for electricity again. WRONG. It took over 6 months after I signed the contract to get it installed and it doesn't even cover half my electricity **** and it isn't even working rthe last 7 days and they say they don't know when they will be out. but I still have this huge loan. Their service is awful and I found out the overcharged for everything. do not make the s... read more
Business response:
Please be sure we are not pleased with the way you have described our services and would like to reach out to see how we can improve for our future homeowners. Please expect a call from our customer success team soon!
I received multiple calls from this agency.Despite not interested, they continue to call using various numbers.Warning of scam.
Business response:
Its totally cool you are no longer interested in going solar. If you could email us your information so we can place you on our do not call list! ***********************************
I would have filed a complaint, but since I filed a police report for theft I can not, so here is my review. I recently had ADT Solar install panels for me and, since I had to get a new breaker panel upgrade, I had to have electricians install smoke detectors that were wired in to the breaker box. My mother was at my house while they were doing this. I found out a few weeks later that the electrician took HVAC tools that equaled about $1000. ADT Solar says it was an accident and not theft, but, according to them, they had my... read more
Business response:
Thank you for notifying us of the issues you were experiencing. We do not take our customers experiences lightly. As you have stated your tools have been returned. During the cleanup they were taken by mistake, and it was unfortunate this did happen. We do apologize for the delay in returning your tools. We are making changes to keep this from happening to our future customers and taking the opportunity to use this as a training tool. The Regional Manager contacted you to communicate how apologetic we are, and while we try o... read more
Worst Experience. I signed up for Sunpro ** Panels by paying Premium Price. They schedule first appointment and before they install i checked the Panels and they were Silfabs. I asked them to correct that and they went back and scheduled second appointment and mentioned on call that this time they are bringing the correct panels and so I trusted them. They installed Railing on the roof, fixed the electric breakers and they were ready to install the panels and somehow i got a doubt and went to confirm the panels and this time... read more
Business response:
******* was nice chatting on the phone with you. We have noted what was discussed and will be ensuring a smoother process for you. Best wishes!
This company gets stuff done ! It is a bit of a process getting solar panels but once the final inspection is complete the electricity bills are DRASTICALLY reduced. Plus their referral program is amazing and they keep you up to date through the entire process. Highly recommended!
Business response:
*******, you are right. We do get the job done and help homeowners save on their energy ****. Thanks for sharing your experience!
If you are considering Solar, SunPro is the company for you! I've had solar panels for 3 years and could not be happier!
Business response:
Thanks for taking the time to leave us this review!
You have called me 3 times today from different numbers after i told your company not to call me. Im contacting the BBB to file a complaint because at this point its harassment. I informed your company 2 weeks ago I wasnt interested and not to call me anymore. Im sure your product is as crappy as your customer service.
Business response:
Please email us at customersuccess@theprocompanies.com to be placed on our DNC list.<br />
The team that did the install did a great job and were done with all ************************************ 2 days. Inspection was done within a couple of weeks, Sunpro kept calling the county to follow up until the inspection was done. The longest wait was for the electric company to install the bidirectional meter. Once it was installed we got the permission to operate and flipped the switch. Everything has been running well at this point. Very satisfied customer.
Business response:
********* we greatly appreciate the kind words you have left us here!
Frequently asked questions about ADT Solar
How is ADT Solar rated?
ADT Solar has a 2.1 star rating with 552 reviews.
When is ADT Solar open?
ADT Solar is closed now. It will open at 8:00 a.m.
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