ADT Solar

Ramah H. 

on BBB

2 years ago

This company is all about the sale of very expensive solar system, and takes zero care of the customer during or after the installation. They harass you to sign agreements before the work is completed, to get you to the next step in the process, and start charging your account before installation even is operational. The sales person nor project manager will tell you the steps of the process, and actually lie to you regarding having to pay the electricity bill at the same time as the solar panel bill. My panels have been ins... read more

Felicia R 

on BBB

2 years ago

Zero organization in the company, pure chaos. Took months for them to just get permits, weeks to get the first part of my install done (which failed inspection), then another month or two to get them back out here to fix it (which as of writing this still has not happened). Everything took so long I started to feel like I was getting scammed and tried to cancel. I've had non-functional panels sitting on my roof for over a month! This project has been ongoing for several months! If I'm lucky I may have a working system inside... read more

Rodney A. 

on BBB

2 years ago

We were sold a bill of goods tgat isnt living up to the expectations. Were paying 300$ for. The system and STILL paying a high electric bill. If I could give a zero star rating I would. This is the WORST decision Ive ever been conned into. Plus when *** tried to contact someone for help. Theyve been sold or farmed out to ADT. This is (in my opinion) criminal behavior. 

Walter S 

on BBB

2 years ago

Going solar with this company was one of the biggest mistakes of my life 

Maddie H. 

on BBB

2 years ago

This company is not legitimate. Don't waste your time. You will never get your solar panels installed. An inspector came to our house, approved us for solar panels, ran us through financing, and told us that they would file paperwork and then in a few months, install. At first, there were normal hiccups (like paperwork getting denied) but now we are 8 months out and was just informed by the 3rd person to take over our account (what happened to the last 2? No idea.) but now we are told that our financing was NEVER approved, w... read more

John P 

on BBB

2 years ago

ADT SOLAR should be investigated for what I believe are deceptive business practices. I canceled with ADT Solar in the beginning stages but they marked my project complete and send that over to the loan company (Dividend). Now Dividend (no fault of them) is sending me bills because ADT Solar said the it was all done. Fighting with Dividend and ADT Solar to fix this problem that never should of been one. Stay away, use some other company if you are looking for solar. 

Tatyana P 

on BBB

2 years ago

This company is not to be trusted. They are very pushy and barely lets you read the contract and doesn't tell you about the cancellation fees or the fact they will put lien on your house without your knowledge. I tried to cancel my contract and they were very rude and pushy and when I kept insisting to cancel, they stopped picking up my calls and ignored my emails. And now they sent me a bill to pay because the deadline was passed which was their fault. DO NOT TRUST THIS COMPANY OR YOUR HOUSE WILL HAVE A LIEN AND YOU END UP ... read more

Wayne C 

on BBB

2 years ago

I am very disappointed in your company and with every part of my experience so far. Project started 8-1-2022 and has yet to be completed and I don't see and end date for at least 2 months if everything lines up right which haven't happened yet. I have had to contact my project manager repeatedly to remind them that my work has not happened and needs to be scheduled. I have had to replace damaged parts on my gas furnace after the roof work was done. I still believe the roofer may have taken a personal item from my garage. The... read more

Kelly S 

on BBB

2 years ago

ADT Solar started our installation November 9,2022 how we is was not completed and were to return the following day. Leaving our how with a 3-4 ft trenches hole open, ditch witch and pvc pipe in in yard. Needless to say the did not return them next day. We filled the ditch in and moved the pipes finally as holidays approached.4 weeks later, after multiple calls the they returned on 12/6 and all that was done was to retrench the yard. My husband came home and saw 2 guys sitting in the truck for hours! They left, the next day ... read more