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ADT Solar
- Consumer Services
- Wichita, KS
About this business
ADT Solar is one of the leading providers of rooftop solar in Kansas. We custom design and install solar panels on residential and commercial properties. Every ADT Solar energy system is backed by some of the strongest warranties and guarantees in the solar industry. Solar Power World Magazine ranked ADT Solar, formerly known as Sunpro Solar, #2 for Top Residential Solar Installer in the United States in 2021, making us one of the top residential solar installers in the state of Kansas. Looking to install solar panels in you... read more
Location details
1927 S West St Suite A, Wichita, KS, 67213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Worst customer service imaginable. Almost 3 months after having my panels installed, no one from ADT can tell me why they are unable to schedule an inspection. I called hundreds of time, told someone would call me back, and have yet to receive a single phone call. No one I have spoken to has a clue, and any other solar company would be preferable to ADT.Can't speak about the quality of the panels, because no one from ADT can help me get them turned on. Please do NOT use ADT Solar, you will regret it every step of the way.
Signed a one time only deal, give a little over $7,000 down. Then decided against it in the grace ******* They canceled the contract as I requested, but they cant seem to get my check from the sales representative. He had taken a vacation, several bosses were supposed to get this taken care of. This game has been going on since 1/20/23. Ended up canceling my check so that there are no surprises
Do not trust this company, the salesperson will swear up and down that you will receive a tax credit large enough to pay off the % required to keep your bills low but this is 100% false. You'll end up paying a much higher bill for not much gain, seriously wish I would have explored other options. Avoid this company like the plague. Gave them a 1 star review because a 0 star review isn't an option.
ADT Solar is the worst. I have been waiting for months for them to come and finish the installation. I was told October and it is now 4 months later and still not up and running, but I've been having to pay for it for 2 months now. The replaced the electrical panel and since then I've had 4 plug ins stop working, one was connected to my freezer so i thought that my freezer went out and after spending over $1100 for a new freezer and losing half of my meat, I plugged it in and realized it wasn't my old freezer afterall, it wa... read more
Warning: do NOT let ******* from ADTsolar sell you solar panels!!! He is a horrible salesman that tells you whatever it takes to get you to sign on. We have solar panels thanks to his lies and now we are stuck with a huge loan to pay them off! Not only this, but the monthly payment on the loans will eventually increase which we have no control over. When he was selling us on solar, I was hesitant because we need new windows for our house (we believe we still have the original windows from when the house was built in ****.) I... read more
Sales pitch is 100% false, I've spoke with my tax consultant and a credited tax attorney, you in no way will receive a BULK 30% of install Refund on your taxes, therefore you can not forward said bulk amount to the financial lender to retain lower payment. Also customer service is NONE EXSISTANT after installation, approval for operation is a minimum of 6 months. And 4 months actively solar still no srec recordings or sales! Complete SHAM!
Don't do business with ADT Solar. It is over 6 months since I signed the contract and it is not yet done. They didn't do the work as per the St.Louis county approval and the inspection failed. They claim that it will still take a few weeks to come and fix. Every call they are lying and we can see. Please don't do business with ADT Solar.
Worst company I have ever dealt with. They really didnt want our business. My Family lined up 3 different solar arrays. We did all the paper work in late March or Early April. The panels were supposed to be installed before the end of August. The financing on all three systems expired before anything was installed. Even after fife more months. Nothing was installed. I feel sorry for the sales people. They all lost their jobs and will never see any commission after selling 3 systems. Very poor organized company.
What a nightmare trying to schedule an appt to do what is caked a FLOP. Removing the solar panels so I can repair my roof. I started on December 16th and after lies of an estimator coming to my home and emailing me the estimate that I never received to not answering my call for 4 weeks and I have proof. To then what I thought would be moving forward and speaking to about 15 different representatives with no avail. Just a shuffle with no one able to do or direct to the proper department. Four account managers later without an... read more
Frequently asked questions about ADT Solar
How is ADT Solar rated?
ADT Solar has a 2.1 star rating with 552 reviews.
When is ADT Solar open?
ADT Solar is open now. It will close at 6:00 p.m.
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