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ADT Solar is one of the leading providers of rooftop solar in Kansas. We custom design and install solar panels on residential and commercial properties. Every ADT Solar energy system is backed by some of the strongest warranties and guarantees in the solar industry. Solar Power World Magazine ranked ADT Solar, formerly known as Sunpro Solar, #2 for Top Residential Solar Installer in the United States in 2021, making us one of the top residential solar installers in the state of Kansas. Looking to install solar panels in you... read more
1927 S West St Suite A, Wichita, KS, 67213, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | 8:00 a.m. to 5:00 p.m. |
I have had ADT year's but when I try to cancel (4 months now) I am hung up on or put on hold - 1st time was an hour 1/2, 2nd time was an hour, 3rd time was 56 minutes, and so forth till I hang up! They continue to charge me and it is now up to $400.00! They transfer & transfer and NEVER note the calls so it doesn't look like you call! I have kept track of every call and a record of transferred calls because I refuse to pay for a service I canceled 4 months ago! They are quick to call me for bill due and when I tell them I ca... read more
Thus company is a joke. They will tell you whatever you want to hear to make a sale. They don't back anything they say. I wish I would've chose someone else.
Business response:
Hi ******, I'm sorry for you negative experience. Please send your concern or issue to ************************************ Thank you.
Run the other direction do not look back and do not use them. It has been one lie after another and they destroyed the walls in my kitchen! I have never been so dissgusted and angry with a company in my life. We were not sent our contract until after the time to cancel it had past and I wish we could cancel it! Our next step is a attorney because there lies are destroying lives!
So I fell for adt solar scam , the salesman told us it was going to be a home improvement loan and wouldnt effect us that bad for getting other loans in the future well comes to find out the 64k dollars we financed for our system effected us like a personal loan and now have to much secured debt , we got the system installed end of 2022 and its now may 2023 and not up and running I called to have them taken off my roof and they said they are yours you have to pay 257 dollars a month and if you dont pay the 30 percent tax cre... read more
Business response:
Hi ***!Thank you for sending in your feedback. We apologize for the service you have received and would like to make your experience a positive one. A Customer Relations agent is reviewing your case and will be in touch soon.
I am writing to express my extreme frustration with the communication and permit process regarding a solar panel detach and reset as a roofing contractor on behalf of one of our clients. We signed up the homeowner in early December! and it has now been several months of delays and miscommunications that have significantly slowed down the process of replacing their roof.One of the biggest issues has been the permit revision process. We were told by ADT Solar that a permit revision had been submitted months ago, but when we co... read more
This is for to be the biggest scam ever. They call from several numbers that identify as spam, can get any customer support, I just signed up for this mess, got the panels, went through an inspection, and now still waiting on the PTO (Permission to operate) no response, then I get a bill from the finance company to make a payment for something I can't even use. I wish I had looked up this company a head of time, cause if I did that, I would of found all of the terrible reviews, and advise not to go with this company for sola... read more
Business response:
Hello *****,Thank you for expressing your concerns. We take customer feedback very seriously and would like to resolve your concerns. A member of our Customer Relations team will be reaching out to you very soon.
We used Sunpro who is now ADT Solar for our solar panels back in 2017 and had an issue with them but due to their contract for compensation to resolve that issue we had to remove our original negative review. They essentially pay to keep their high star rating on search engine. Now we are having issues again and their customer service representative *************************** has closed our claim without providing any solution at all and completely ignoring all notes associated with our account. Avoid this company because t... read more
Senior Citizen scam - they came in person to met my elderly mother, who's on a fixed income and is physical poor health (the sales person would have clearly noticed this at the in-person consultation). They convenience her, at 80 years old, to sign a 15 year loan for purchase price $41k ($70k over term of the loan) to greatly reduce her electric bill ($100/per month) to pay a monthly installment on a loan of $272 to save $100. They should be ashamed of themselves. Now I understand why there's a Senior Citizen five-day cancel... read more
ADT Solar is not to be trusted. I entered into a contract with them on 14 April 22. To date I am still not connected, or even producing any energy. Over a year I have been waiting on them to get permission, then approved. I think they are taking advantage of a senior citizen, and a paying customer. This whole process has been a complete nightmare. Dont know when they will finish, still waiting. Beware dont trust them.
ADT Solar has a 2.1 star rating with 552 reviews.
ADT Solar is closed now. It will open at 7:00 a.m.
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