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Acura of Peabody
- Used Car Dealers
- Peabody, MA
About this business
Acura of Peabody is the Boston area's premier dealership for all of your new and pre-owned Acura sales, service and parts needs. We're part of the Lyon-Waugh Auto Group Family and a 10-Time Acura Precision Team Award Winner!"
Location details
233 Andover St, Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
By far this is got to be the nicest,friendliest bunch I have ever dealt with,they make the purchasing process easy,fast,and fun,I have serviced and bought 3 plus cars here and would not go anywhere else,Vanessa has to be by far the kindest I have ever met,not pushy but firm,believes what she does ,that's why she is the best of the best,ray,as far as sales goes ,wow,wow wow,he made it easy,and simply put just awesome.and last norm Fontaine,like Harry Fontaine,is exceptional,gave me what I wanted for my car no questions ask,ju... read more
I wanted to give them good rating but I can't due the awful experience I'm going through right now. I was hesitant about going to this dealer as I bought my first car at Acura of Boston. We originally wanted a 2010 Acura RDX. On 01/13/2013, we went to test drive it. We met George Sprague. He's a nice guy. Keeping it real. We went for a test drive. The acceleration is not as smooth as I thought it would be. So we put $500 security to hold on to the car. My impression of the service at that time was good. But I do feel like hi... read more
I've been looking for pre-owned car for quite a while now, until last Sat when my husband and I stopped by to check the Acura in Peabody. It was 3:30pm when we got there and we were greeted by a very nice man who made us feel very welcome. I asked for Sean Cellar who I had an appointment with to check the pre-owned 2010 Acura RDX AWD. Sean came in with Michael Doherty and after few minutes of checking,they found out that the car was just sold 2 minutes ago. We were about to leave but Michael sat with me to check their other ... read more
I was out and about driving around looking for a used Jeep Wrangler. I noticed on your website the night before that you had a Jeep that I loved and wanted. I came in and went for a drive with Mike. We sat down, talked over numbers and were not able to make the deal. I had some tough criteria to meet and Kahn and Mike worked hard to get me there, unfortunately, it just didn't work out. The Jeep was priced well, the vehicle was perfect, it just didn't fit my budget. Mike and Kahn both worked hard but were not pushy. They look... read more
Emergency service*, Michael was very accommodating, I'd never brought my vehicle to this dealership (used a dealer that i'm so tired of the run-around). Although I don't qualify for the loner program, they did offer me a ride to the Northshore Mall so I wouldn't have to wait in the lobby for the better part of the morning (Althought I did enjoy the coffee and muffins!). After the problem was diagnosed, Michael called me with his estimate and explained that they didn't have the proper parts in stock, he was able to expedite e... read more
We were interested in looking at a used MDX on the lot. I had been in contact with an Amanda Ross several times. I informed them we were traveling from rather far away. We get there, and find out the vehicle we saw pictures for online was in fact a completely different car that was 10thousand more! The car for the price listed was a different year, different miles and nothing like the one pictured. Even the color was different. When I confronted the sales man about it being a different car, I was not offered an apology. Even... read more
Acura and this dealership doesn't care about customer; TSX with 35K miles brought in for B1 service;rear brakes rotors are bad-ridiculous!There is a class action suite for Acura putting on faulty brake pads which caused the rotors to require grinding. The dealership said that they will not do anything and would charge $400. Corporate service manager also will not do anything for a customer that has owned 4 Acuras. I would never buy an Acura again if this is the way they treat a customer. Why should rear pads need to be repla... read more
I gave a great rating because I felt the customer service was great! Everyone was very friendly and helpful and the quality of work was great as well! I liked the clean waiting area with complimentary coffee and muffins. I also appreciated the complimentary car wash and vacuum.
This has to be the worst experience I have ever had working with a dealership. I brought my car in for an oil change, have my window fixed, and to get a diagnosis for a check engine light. After my car being there for an entire day the call me at 5:00 at night to tell me that they spent an HOUR diagnosing the check engine light only to tell me that I just need to change my air filter. They charged me and hours worth of labor, $120, just to say I need an air filter, which is ridiculous! If my car needed an air filter the car ... read more
Frequently asked questions about Acura of Peabody
How is Acura of Peabody rated?
Acura of Peabody has a 4.8 star rating with 4,205 reviews.
When is Acura of Peabody open?
Acura of Peabody is open now. It will close at 7:00 p.m.
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