Acura of Peabody

01zaveri 

on DealerRater

15 years ago

Last year and half ago I went to purchase a Acura TL from this dealer. I did all of my research on the vehicles price. I saw they had a 2008 TL zero mialege. Whe I got there the usual dealer talk lets get you in this vehicle. Vehicle was great and they did not want to work with my trade off. Not to mention they could not find the vehicle advertised, turns out the model i test drove was the vehicle. Now they were hesitant to sell me the vehicle because it was a fully equipted vehicle. So they threw me out by not working with ... read more

lilflowergirl 

on DealerRater

15 years ago

When I went to the New Acura of Peabody building, I had no intention of buying a new car. My experience was so amazing, that I was comfortable purchasing my new car! I was greeted with a professional associate of Acura, named Richard Merry. I probably drove him nuts with all of my questions, concerns and pricing..but he never let on. His kind tone and friendliness made me feel like I'd known him forever. Being in Acura was not like being in other dealerships where you feel like they just want the sale. Rich wanted a customer... read more

Jared234 

on DealerRater

15 years ago

I bought a used 2008 TL Type-S with a Wheel Warranty which was originally purchased through them. The warranty was fully transferable so I paid $500 for it. When I asked them to transfer it to my name, they said they would no longer honor it because the company they bought it from went out of business! When I asked them if they would fix my wheel for me, they said they would think about it and then I never heard from them again. I'm out $500 and I still have a broken wheel. AVOID THIS DEALERSHIP AT ALL COSTS. They are crooks... read more

mcgrath_beverly 

on DealerRater

16 years ago

I had my Acura RDX serviced two weeks ago. I was not I had my Acura RDX serviced two weeks ago. I was not treated very professionally. My right window in the back would not come down so while I was having my regular service could they check. The service person told me they would not fix it because it was overspray from a small accident my wife was involed in. Instead of telling me what it would cost they gave me the bums rush because they were going to a banquet that evening. This is my second lease with Acura of Peabody and... read more

helenloupixie 

on DealerRater

16 years ago

I never visited the dealership but worked with Tom, the Internet Manager on-line for over a week. He was so thorough and responsive. He even mailed me at 11:00 p.m. in the evening! Tom also worked through alternative pricing with me. Unfortunately, I did not buy an Acura, only because it ended up being out of my price range, but I wanted to commend Tom for superior service. 

mazdathree 

on DealerRater

19 years ago

I know the other rating says they had a bad time, but I have been to this dealer 2 or 3 times looking at cars and they were always nice to me and never pressured me, even though I didn't end up buying an acura I had a good time shopping here! The only thing I would complain about is not always getting the call or email I was looking for, but most of the time there was good communication. 

lehart 

on DealerRater

20 years ago

I lease a new car every 24 months. I've leased 3 Audi's in a row and thought I'd try something new. I first contacted Acura of Peabody for 24 month lease prices on a TSX. The response was "we've got terrific leases for 36 months. When I wrote back a second time and again asked for 24 month lease prices, I never heard back. I went to the dealer this morning with a friend. We were both interested in the TSX - he was considering purchasing one, and I was considering leasing one. After a couple hours of test-drives and discussi... read more