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Acura of Peabody
- Used Car Dealers
- Peabody, MA
About this business
Location details
233 Andover St, Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Had a great experience working with Peter Dolly at Service. I can tell he truly cares about his customers. Highly recommend working with him!
Steve Ault and Acura Columbus earn customer business the right way. For background, I decided that the Acura TLX Type S (in black/black) would be my preferred next car over other options. But this depended on finding one and price. This car is low production with good demand. After monitoring for a few months in Michigan and inquiring with local dealers that weren't that helpful in part due to supply, I decided to look out of state and specifically because Ohio seemed to have better supply options than MI. I contacted multip... read more
We had a great car buying experience at Acura of Denville. The dealership was very clean and inviting and not once did I feel out of place or unwelcomed. The salesman Bernardo was great to deal with. He has a nice bright personality and good sense of humor. Which is especially needed knowing that car buying can be nerve racking. He took is time explaining everything and I never felt rushed. He answered all my questions and if he didn't know he got the answer. There was a slight hiccup with the gas light being on when I picke... read more
Bernardo was excellent! I came in looking for a 2025 MDX Aspec, however the numbers wouldn't have worked with my budget. Bernardo helped guide me to a certified used RDX A-Spec Advance that was in the exact color I was looking for. There was no pressure at any point in the process and he made me feel comfortable throughout the process. Four days later and I'm completely in love with my purchase. Dana, Eugene, and Mark in service are also excellent. They are very upfront and honest throughout the service process and are more ... read more
We just bought our new RDX from Mike Shay, and he was such a pleasure to work with. He was knowledgeable, friendly and answered all of our questions. Thank you for a great car buying experience!
Eugene assisted me with a recall notice. Service was performed faster thank expected Great customer service skills
Recently moved, so it was my first visit there. Peter was great. Got me in & out since I was waiting for my car. Good experience.
Business response:
Hi, we're happy you found our staff to be so supportive during your experience here at Elite Acura. If you have any further questions, please don't hesitate to reach out!
I wasn’t very happy with my visit today as it took an hour and a half to do an oil change. The guy that helped me was very nice but the service for an oil change is terrible and my car wasn’t even washed!
Business response:
Thank you for the positive rating! We appreciate your feedback and regret that your service experience fell short of expectations. I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. If you would like to discuss this further, please don't hesitate to reach out to me. Pat Oliveto, General Manager poliveto@group1auto.com
Everything was great. No problems at all. Why do you need more words than that?
Frequently asked questions about Acura of Peabody
How is Acura of Peabody rated?
Acura of Peabody has a 4.8 star rating with 4,220 reviews.
When is Acura of Peabody open?
Acura of Peabody is closed now. It will open at 7:00 a.m.
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