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Acura of Peabody

4.8

About this business

Acura of Peabody is the Boston area's premier dealership for all of your new and pre-owned Acura sales, service and parts needs. We're part of the Lyon-Waugh Auto Group Family and a 10-Time Acura Precision Team Award Winner!" 

Location details

233 Andover St, Peabody, MA, 01960, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.84,205 reviews
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URMS's profile image
9 years ago

My car was returned with damage after the service I used this dealership after reading the reviews. Unfortunately after the last service, I noticed damage on the door. My service advisor (Mark Zayak)would not return my call. The service team asked me to work with Jeffrey Brown(service director). He wouldn't confirm his availability and the team at the office declined to help . I wouldn't recommend the dealership because of the poor handling of the car and poor customer service. I plan to search for a new dealership to servic... read more

timfromlynn's profile image
timfromlynn 
10 years ago

Good Experience My family was in the market for a car . I was driving on rt.114 when I saw a 2012 honda crv I stoped in to ask The sales rep.Mike Doherty I told him I was in A hurry and with in 30 minutes I had made a sale Very Happy with experience ! 

JStarratt's profile image
JStarratt 
10 years ago

Continued Positive Experience This past week I took my vehicle for scheduled maintenance on my MDX. I was able to book the appointment on line, schedule a loaner vehicle and arrange manufacturer coupons seamlessly. Erin Guendner was my point person was (again) exceedingly well prepared, professional and communicative. We were in frequent contact during the course of the repairs and I was able to return the loaner at my convenience the next day. I was again impressed with the service and attention to detail exhibited by Acura... read more

JStarratt's profile image
JStarratt 
10 years ago

Customer Focused: Above and Beyond I scheduled maintenance on my 2011 MDX with Acura of Peabody per my regular maintenance schedule. I asked for a number of repairs to be included in the work. Erin Guendner was in frequent contact with me about pricing, additional suggested work and timetables and was very professional throughout the process. She was able to help me reduce some costs and actually took the time proactively to get my car inspected (since it was due this month) which saved me the trouble of having to do it myse... read more

Acura of Peabody's profile image
Acura of Peabody 
10 years ago

Great buying Experience Esther I absolutely love my rav4. Henri was the best Salesman I never met in my entire life.He was fabulous. He made the whole process simple easy and fast. I will recommend Henri Horma to anyone and the dealership too. Great Job Henri.!!! 

mdsux's profile image
10 years ago

Bad customer service The salesperson at this dealership was very unprofessional after requesting a quote and letting him know what I was looking for. Eventually, he responded to my email with a bunch of LOL's and "you could never get that" type of responses. Though I agree the price was lowballed, that is part of the negotiating process. Instead, the salesperson, Mike Doherty, decided to strong arm and respond unprofessionally. I would not recommend this salesperson. The dealership in general may have other salespeople who a... read more

aj.ostdiek's profile image
aj.ostdiek 
10 years ago

Great Car Buying Experience David was great to work with. He was very kind and professional. We told him what we wanted to see and he showed the car and took us for a test drive. He didn't try to sell us anything we weren't looking for and has been a great resource after the sale. 

njmorelli's profile image
njmorelli 
10 years ago

TSX'14 I am so happy with my TSX and it has been so much fun to drive since the day that I picked it up! David helped me from the moment I walked through the door and he was extremely helpful in the decision I made. He took all the necessary steps in order to get me the car that I wanted and did it extremely quickly. I appreciate the hard work that he did to put me in the seat of my car as quickly as he could. Also, it was an easy, fun filled process and was not stressful at all. I would recommend anyone to go work with Davi... read more

schjamie's profile image
10 years ago

Great price;excellent service;love my car I absolutely love my new car. David was fabulous;made the whole process simple, easy and fast. The financing made it all happen..... I would recommend him any day and the dealership is super. 

Frequently asked questions about Acura of Peabody

How is Acura of Peabody rated?

Acura of Peabody has a 4.8 star rating with 4,205 reviews. 

When is Acura of Peabody open?

Acura of Peabody is open now. It will close at 7:00 p.m.  

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