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Acura of Peabody is the Boston area's premier dealership for all of your new and pre-owned Acura sales, service and parts needs. We're part of the Lyon-Waugh Auto Group Family and a 10-Time Acura Precision Team Award Winner!"
233 Andover St, Peabody, MA, 01960, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Complete, consummate service and superlative experience When leasing your dream car and finding the process is ethical, timely, and joyful, a 5-star review is warranted. I happily now own my white Acura TLX. Is there a more stylish, exquisitely designed, performance car on the road? Thank you Steven, Zach, and Wil and all the folks at Acura Peabody. In particular, Steven set my radio stations and blue tooth and completely prepared me to own the road in my TLX.
Business response:
Thank you Christina and enjoy your new Acura TLX and know that this level of service will continue through your years of ownership. Thank you for your business!
Truly the best dealership out there. Amazing service and experience in my second time around with Acura of Peabody. First great experience was not luck, they truly have high service and moral standards. Very quick and attentive response time. My sales person, David, listened intently to what I needed and did not include his own agenda, David worked within my budget not theirs while still providing great results. I have no desire to shop other dealerships going forward, they have earned my trust. Thank you David, and everyone... read more
David Hepworth David very graciously reentered my phone contacts and reset my speed dials as I just changed my iPhone. He even offered to come to my work and do it. He continues to provide great service backup! Jeffry Brand
Business response:
Jeffrey, Thank you for writing this review and am pleased you received great service from David. Thank you for your loyalty to David and Acura of Peabody!
1st time Acura MDX purchase After being a loyal Honda owner for years it was time to try Acura. I walked into Acura of Peabody and was impressed immediately at the level of service I received. I spoke to a Finance Mgr to begin with and told him what I was hoping to do and when I asked to test drive I was introduced to Michael Doherty. Michael took the time to educate me on the vehicle details and assisted with a road test and facilitated my purchase. Michael was very professional and willing to work with a new Acura owner th... read more
Business response:
Thank you for your business and taking the time to write this nice review about Mike Doherty and Acura of Peabody. Enjoy your new ride!
A very welcoming dealership! Had a great experience at Acura Peabody. There is an Acura dealership right by my place, but i still came all the way to Peabody coz of its reviews. Got to say, they were pretty accurate! Worked with David Hepworth over there and thanks to him, finally got the car I was looking for. Love the warmth that was missing at other dealerships. Highly recommend this place to anyone looking for Acura models. They are willing to take an extra step to make you feel comfortable.
Business response:
Mark, Thank you for taking the time to review your experience with Acura of Peabody and am happy that you received the level of service you and everyone else expects!
Best Dealership mto every purchase/lease a vehilce Highly recommend this dealership. I drive 35 miles to another state to purchase and service my vehicle due to the quality and performance of this dealership. Honest, efficient, and professional use of my time and money is the key take away.
Business response:
Thank you for writing this review about Acura of Peabody and the service you receive!
Excellent service representative, great communication! Erin, my service representative was very organized and had loaner and paperwork ready when I arrived. I was called with an detailed update and experienced no surprises. Outgoing paperwork was extremely detailed and the followup call was very nice. Email confirmation was helpful also.
Business response:
Thank you Mr. Wakefield for this nice note on your recent service visit.
Fabulous, easy experience My husband and I visited Acura of Peabody this week to test drive the RDX for me. Steven Ashe was available to help us. He is exceptionately knowledgeable about the SUV. He explained the features to us. No hard sale. He clearly believes in the value of the Acura brand. I hate buying cars and he made it so EASY. He is professional, kind and intelligent. We will certainly seek him out when we look for another Acura. THANK YOU, Steven.
Business response:
Thank you for writing this nice review about Acura of Peabody and Steven Ashe. Enjoy your new RDX and welcome to the Acura of Peabody family.
Excellent customer Service Went in for an oil change and diagnostic for my MDX. Got a loaner from them while my car was being looked at. Ben called me as soon as he found out what the issues were. Was very informative with me and explained in detail including cost. Kept in touch with me in the days to follow and called me as soon as my car was done. Followed up with me the next day to make sure everything was going good with the car which is was. Overall very satisfied with the customer service and work done.
Business response:
Thank you for taking the time to write this nice review about your service experience at Acura of Peabody and in particular Ben! As the General Manager, I am happy that we met your expectations!
Acura of Peabody has a 4.8 star rating with 4,205 reviews.
Acura of Peabody is open now. It will close at 7:00 p.m.
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