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Acura of Peabody

4.8

About this business

Acura of Peabody is the Boston area's premier dealership for all of your new and pre-owned Acura sales, service and parts needs. We're part of the Lyon-Waugh Auto Group Family and a 10-Time Acura Precision Team Award Winner!" 

Location details

233 Andover St, Peabody, MA, 01960, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.84,205 reviews
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BCL511's profile image
9 years ago

Fantastic experience We recently bought an MDX from Acura of Peabody and it was by far the best experience we have ever had purchasing a car. The negotiation process was smooth and we walked away very happy. Steven was friendly, knowledgeable and easy to work with. We would highly recommend them. 

Business response:

Thank you for writing this nice about your buying experience from Acura of Peabody and in particular Steven Ashe as your sales advisor. Please know that this level of service will continue for years as you service your vehicle with us. Welcome to the Acura of Peabody family and enjoy your new ride! 

John Casey's profile image
John Casey 
9 years ago

Excellent customer service! Great cars. I just picked up my new ILX lease from Acura of Peabody. The whole experience of turning in my current lease (Mazda 6) and leasing my new 2016 ILX was incredibly easy and a stress-free process. Steve Ashe was very informative and accommodating in managing this transition. He was very patient in answering all of my questions and expertly handling & coordinating the dealership's steps towards finding and delivering the ILX I wanted. My contact with the other staff at the dealership was a... read more

Business response:

John, Thank you for taking the time to write this nice note regarding your recent purchase at Acura of Peabody and your sales advisor Steven Ashe. Enjoy your new ride and welcome to the Acura of Peabody family! 

Ann S.'s profile image
9 years ago

Great dealership, excellent service, great sales people I just purchased my fourth Acura. I owned two MDX's and then went over to Ford. Loved my car, but wasn't so pleased with the service. Went back to Acura and purchased a TL which I kept for two years. I just traded that in for a RDX. The last two purchases I dealt with Steve Ashe. Steve is amazing. A great guy who goes above and beyond what he needs to do. He makes sure you really feel comfortable about all the features in the vehicle before he lets you leave. There is n... read more

Business response:

Anne, Thank you for taking the time to write this nice note of appreciation for service received by Acura of Peabody and in particular Steve and Vanessa as it is greatly appreciated and thank you for your loyalty. Enjoy your new RDX! 

Bugs's profile image
9 years ago

Third Acura since 1995 This was my family's fifth purchase or lease of an Acura vehicle since 1975. I have always found both the sales and service teams to be especially helpful and attentive. Service at Acura of Peabody has always been fast, courteous, and ethical. I never felt that I was being sold service that I really did not need. A great group with whom to do business. 

Business response:

Thank you for taking the time to write this positive review of Acura of Peabody and thank you for your continued loyalty! 

CAG#4's profile image
9 years ago

Top Knotch. Last March I bought my fourth Acura from the Peabody dealership. They have all been very pleasant experiences. My comments today are about their service. Steve Ash in particular who was the salesperson who sold me my last Acura. I had been having a problem with the 'blue tooth' feature. I read the manual but I couldn't get it to work. Steve had programed all my contacts initially and set up the phone. I finally called him for help....little embarrassed because I thought that I should have been able to trouble sho... read more

Business response:

Charlie, Thank you so much for taking the time to write this nice note about Steven and your past experience with Acura of Peabody. Steven is an integral part of our award winning team and am glad you got to receive the level of experience you deserve. Thank you for your loyalty to Acura of Peabody and enjoy your new ride! 

Stoneham's profile image
9 years ago

Great Buying Experience I had a very positive experience buying a SUV at Acura of Peabody. Mr. DeMarco the salesperson, was amazing, found exactly what I needed and took the time to answer all my questions. Thank you! 

Business response:

Thank you for taking the time to write a review on your positive purchase experience at Acura of Peabody. Wil is an integral part of our sales team and please know that he will be here to help in any of your automotive needs. Enjoy your new ride! 

danvers-cpa's profile image
danvers-cpa 
9 years ago

great experience As a individual in his mid 60's, historically a car buying experience could be one of the most frustrating experiences. No matter, how the sales discussions 'at the end of the day', one frequently believed that they were never treated fairly. However in this case, at ALL times; 1) I was treated respectfully, during the sales process, with both Steven Ashe and Zack Fier, Sales manager, allowed me to obtain a result that was more than fair. 2) The car I purchased has a large amount of 'technology'. The post sa... read more

Business response:

Thank you for taking the time to write this wonderful review of your recent experience at Acura of Peabody. Steven and Zack are certainly an integral part of our team and I am happy that you received the level of experience you and any customer for that matter deserve. Enjoy your new ride! 

Cadillac65's profile image
Cadillac65 
9 years ago

Wonderful Buying and Service Experience! Right from the start Salesperson, Steven Ashe has become a good friend... so friendly. Stephen is the genuine article. When we go in for service, I always ask for him and so enjoy hearing about his family. He always makes sure that we have seen the right people and have come away most satisfied. I also can't say enough good about your service department personnel... all are happy to assist in any way possible. 

Business response:

Thank you for the wonderful review and taking time out of your day to express your appreciation of Steven Ashe and the rest of the team at Acura of Peabody. We do strive for excellent customer service and am glad you get to experience that level of service. Enjoy your new ride! 

cat m's profile image
9 years ago

Great Experience, Helpful Staff Steven was great to work with. He was available for any questions I had. He and the rest of the staff were extremely helpful and provided excellent customer service. I would definitely go back! 

Business response:

Thank you for taking the time to write this nice review of the Acura of Peabody staff and in particular Steven. We all strive to give the best customer service and am glad we met your expectations. Enjoy your new ride! 

Frequently asked questions about Acura of Peabody

How is Acura of Peabody rated?

Acura of Peabody has a 4.8 star rating with 4,205 reviews. 

When is Acura of Peabody open?

Acura of Peabody is closed now. It will open at 7:00 a.m. 

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