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Abt Electronics

4.2

About this business

Abt is the largest independent, single-location retailer of appliances, electronics, and home goods in the US. We’ve been family-owned and operated since 1936, and have been tirelessly dedicated to providing the best customer experience anywhere. This commitment to customer satisfaction has earned us the BBB Torch Award for Marketplace Ethics, along with accolades from leading consumer magazines and business associations. Our 450,000 square foot facility in Glenview, IL, is a Chicagoland shopping destination, directly ... read more

Location details

1200 N Milwaukee Ave, Glenview, IL, 60025, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
4.21,267 reviews
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Stuart Friedman's profile image
Stuart Friedman 
8 years ago

Over tha last few years I have purchased five large screen flat tv's from Abt. As far as I am concerned there is no better place to buy. 

Business response:

Thank you for the feedback, Stuart, and for repeatedly choosing Abt. 

Gary GreenArrow's profile image
Gary GreenArrow 
8 years ago

Was notified after that someone would need to be home for delivery after purchasing the product. Called and switched address and was told no problem but still went out to wrong address. Then once did get switched they said it would be delayed due to the switch. Then they did not give UPS my suite number at the office so now my daughter will not have her laptop for Christmas. Always liked ABT but not much at this moment. 

Business response:

Hi Gary, I'm so sorry about the shipping issues. Address changes usually go through without a hitch, but it sounds like somebody dropped the ball and that might lead to a Christmas without an eagerly awaited gift. I know how disappointing that can be, both for you and your daughter. Would you mind sending a private message with your order #? Though we might not be able to get you the gift in time, I'd like to see if there's any way we can make it up to you. 

George Houston's profile image
George Houston 
8 years ago

Finally! an online Merchant who understands the positive side of bartering, and I will be in touch with your sales dept. immediately after Christmas. 

Dean Bradshaw's profile image
Dean Bradshaw 
8 years ago

Always love the prices and customer service. It is always one of my first visits when shopping for appliances and electronics 

Business response:

Thanks for the feedback, Dean, and for your loyalty! Hope you're having a great holiday season. 

Virginia Markewych's profile image
Virginia Markewych 
8 years ago

ok, it's the holidays and maybe there still is magic. what am i saying.....yup there is magic at ABT!!!!!!!just had two installers, Jason and JT, not only know what theheck they were doing, but behaved so politely and professionally that it was MIND BLOWING. The sales guy Bryan Russo.....I'd trust any day of the week....what a delight...knew his stuff.....knew marketing and was just super gracious. And not to be left out Brad K. in sales....fun guy, kind to a woman shopper who turned her on to how to make a flat screen a sma... read more

Business response:

Thanks you so much for the amazing words, Virginia! It's always a pleasure to hear about our customers' good experiences. I'll make sure to get your compliments to each person involved with your purchase and delivery. Hope the rest of your holiday season is magical as well! 

Larry Kanter's profile image
Larry Kanter 
8 years ago

We bought our flat screen tv's from ABT,had no problems at all,we also bought our new dishwasher. We only buy from ABt because of the geat customer serive we get,the prices are fantastic and if there is any problems with deleivefry they are taken care of. I just re-ordered more ink formy new printer I bought from you guys a few months ago. My wife and I will continue to shop at Abt's. 

Business response:

Thanks for the feedback, Larry. Glad to hear about your repeated good experiences, and thanks for continuing to choose us. We appreciate your loyalty. 

Pamela Shore's profile image
Pamela Shore 
8 years ago

Quick delivery. Only a few days wait. Packaged well. Stiil trying out the knife that makes spreading cold butter easier. 

Business response:

Thanks for the feedback, Pamela! 

Maj Kel's profile image
Maj Kel 
8 years ago

..... be aware at the service and delivery crew . some of them are rude , angry , not happy because of the work they do, also they really don`t care about your walls floor and stuff at the house. they are even rude to their supervisors , for example they come to your house with new fridge because one u get month earlier had manufacture defect , they even bring new item in and did damage on it , so i said i want a new one and i wasnt going to sign any papers till i`m going to get a new fridge , (guy said : call ABT they will ... read more

Business response:

Hi Maj, it's very upsetting to hear about your bad experience with Abt. We've always taken our customer service very seriously and would never tolerate employees who are disrespectful to our customers. Could you please send a private message with your order info so I can get it to a store manager and have someone reach out to you? Thanks. 

Corinne Connor's profile image
Corinne Connor 
8 years ago

I love shopping at Abt. Friendly, knowledgeable staff and no pressure sales!!! 

Frequently asked questions about Abt Electronics

How is Abt Electronics rated?

Abt Electronics has a 4.2 star rating with 1,267 reviews. 

When is Abt Electronics open?

Abt Electronics is closed now. It will open at 9:00 a.m. 

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