Woot

Isaiah B 

on BBB

9 months ago

My order number is ********. Despite multiple attempts to resolve this with Woot.com and Amazon, my package remains missing and I have not received satisfactory support.I seek to locate my package or receive a prompt replacement or refund to avoid further inconvenience and ensure I receive the product I paid for.Summary of Facts:My package was reportedly delivered on June 15th at 9:11 PM to, according to Amazon Logistics.The Whole Foods store at this address closes at 9:00 PM, making the reported delivery time questionable.A... read more

Christal B 

on BBB

a year ago

Ordered two t-shirts (order #********). I studied the size chart very closely for measurements prior to ordering. They arrived pretty quickly. I removed them from packaging and laughed but measured anyway. They are ridiculously small and about 6 wider and 6 shorter than stated in size chart. Didnt bother trying them on. Emailed Woot and it says theyll reply in ***** hours. 72 hours later and 2 emailsno reply. So while I spent not much, its more than Im willing to just give to scammers. I contest it to my credit card company ... read more

Alycia M 

on BBB

a year ago

Placed an order for 2 cases of 12 drinks each (24 total). When my package arrived I only received 2 bottles. No customer service number. No way to get in contact regarding a refund or to get the items replaced. Will not order from this company again. Waste of time and money. Very frustrating. 

Jiang L 

on BBB

a year ago

As indicated on the Woot website, it shows {3 Pack} PGA Tour Mens Surprise Polos ** It also states as follows:Step to the tee box in sleek style with a 3 pack of polo from PGA Tour.100% POLYESTER Assorted colors and styles (including those not shown in picture)Styles and colors chosen randomly (No Duplicates in one order)Imported I ordered and arrived but in the package it had only one polo instead of 3 pack as advertised in the headed (3 pack, polos and etc).Here is my order info: Woot order #******** When I went back and c... read more

Amr B 

on BBB

a year ago

Terrible service and a scam company, we have ordered a TV for our business it arrived damaged and we have been trying to get a hold of someone for almost 7 months now, they are scam be aware, do not order from this site they will take your money and will never answer.We have shipped back the tv and havent gotten any refund or response.Order Date: 6/23/2023 Status: ***************** QLED Q60A/Q6DA ********* (2021) (Factory Reconditioned)$706.36 Shipping To:************************* *************, ** View or track order The wo... read more

Gary Y 

on BBB

a year ago

Stay away for Windows license keys on **********************. I bought a Windows 11 home key, they sent me a windows 10 key. I requested a refund but am waiting for that to process. 

Ryan S 

on BBB

a year ago

Buyer beware. This company is a huge scam. Items never ship and it takes months to hear back from customer service regarding your order. Please do yourself a favor and DONT order from here no matter how many ads apparently support this on ******** etc. its NOT REAL and people earn commission to promote it. 

Kimisha U 

on BBB

a year ago

I purchased an Apple Watch, sold as new. Received it November 25 2023, the watch will not turn on, I have contacted support more than 5 times. I can not get anyone to respond. I feel as I was scammed. Its connected through Amazon, used Amazon pay and shipping. No one will help. 

James C 

on BBB

a year ago

My order (#********) was placed on 11/27/2023 (cyber Monday deal) with a delivery estimate of 12/4/2023. The order was for 3 piece luggage set that I needed for traveling to ***** on 12/13/2023. After not receiving my order or an update on 12/4/2023, I emailed Woot's customer service to find out what the status of my order was. Afterwards I received an email stating that they could not fulfill my order and was issuing a refund. I find this this unacceptable that I had to initiate the process to find out that I would not be r... read more