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Woot
- Fashion
- Carrollton, TX
About this business
Location details
4121 International Pkwy, Carrollton, TX, 75007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Have a problem with 2 orders one got misdelivered customer service stopped replying when ****** wouldn't help then another came in an empty box haven't heard back from woot on this but dont order from them the "great deals" aint worth not getting what you ordered! Having to charge back and dispute is ridiculous this should be something woot handles themselves.
Business response:
We are unable to locate your orders or account with the information provided. Please provide with your order numbers and we can assist you further.
Extremely Disappointing Experience No Accountability from Woot!I ordered a bundle of Xbox digital codes from Woot! which initially appeared valid and unredeemed. A few months later, five of the seven codes failed showing as already redeemed or region-locked. I contacted Woot! support promptly and followed all their instructions, including providing screenshots as proof.They sent me replacement codes, which were also invalid. Instead of resolving the issue or offering an explanation, they issued an unsolicited refund and ende... read more
Purchased xbox codes for Christmas. Codes were only sold for 3 month increments, so bought 2 cards, for a total of 6 months. 1 code worked, the other code was invalid because it was for another country. I contacted woot, but was advised that since it was more than 30 days, the return period was over. It's kinda hard to use a 6 month subscription within 30 days to see if it works. A code for another country should not have been sold to me in the first place.
Business response:
We apologize for the issue with your purchase. After reviewing your order, it looks a refund has already been issued.
Never ever shopping here ever again. The worst customer service Ive ever seen! I ordered a Nespresso pack off Woot and what they sent me was the completely wrong product . I reach out to them and they took several days to respond initially saying they could issue a ***lacement, after confirming being okay with a ***lacement, another *** reaches out the next day to alert me that they sold out and are graciously offering me a free return label to return the wrong product they sent in order for me to get my money back. So not o... read more
Like several others I also purchased Xbox Game Pass Ultimate codes from WOOT. Order #********. Out of the 4 codes I purchased, one code worked just fine (ironically enough it was the first I used), 2 others showed the regional error, and one showed as already being redeemed. I reached out to customer service and got a generic apologetic email, that asked me to go into further detail about the issue and to provide screenshots of the problem. I provided them further information as well as several screenshots showing the errors... read more
Mostly a scam, I purchased a switch oled marked as new, but arrived in a tattered box. Eventually product stopped working and upon requesting service with ******** they stated product is past original warranty. Post that I was able to *** product back to woot and they noted refund was processed to ****** pay. These two kept me bouncing between each other. At the end neither i got product nor the money, I wish I had donated those 350$ instead of being scammed.
Bought 2vXbox gamepass codes from them. Tried to use both and they indicated that I was in the wrong region. I had previously purchased a ******** code 3 months prior with no issue.I verified with ********* my region settings. They were correct. I saw on Woot's forums that this was a common issue of late. I reached out to Woot's customer support asking for assistance on the form of new codes. They replied and agreed for screenshots, which I provided and again asked for new codes. Woot replied and indicated that they would no... read more
This has been the most terrible experience that *** had order a product from a company. On Feb 27, 2025 I placed an order with Woot for a Bissel ****/dry vacuum. Order #********, after receiving it I was never able to get it to charge. Therefore no way to use it. Since then *** sent the product back on March 25, 2025 and cant seem to get any response by phone from customer service regarding my refund status. I did track it to see that they did receive it back. This is so disappointing and they are suppose to be an ****** com... read more
We have been scammed! We purchased Xbox game pass codes through woot.com. When we tried to activate them we received an error that they are region locked. When looking online at the item there is no indication that these are region specific. We are trying to get our back but we are past the 30 refund. We highly advise not to order from woot and we are skeptical that we will not receive a refund. Woot.com is a scam.
Frequently asked questions about Woot
How is Woot rated?
Woot has a 1.9 star rating with 245 reviews.
When is Woot open?
Woot is open now. It will close tomorrow at 12:00 a.m.
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