Woot

Chenika L 

on BBB

a week ago

This has been the most terrible experience that *** had order a product from a company. On Feb 27, 2025 I placed an order with Woot for a Bissel ****/dry vacuum. Order #********, after receiving it I was never able to get it to charge. Therefore no way to use it. Since then *** sent the product back on March 25, 2025 and cant seem to get any response by phone from customer service regarding my refund status. I did track it to see that they did receive it back. This is so disappointing and they are suppose to be an ****** com... read more

Ruth C 

on BBB

2 weeks ago

We have been scammed! We purchased Xbox game pass codes through woot.com. When we tried to activate them we received an error that they are region locked. When looking online at the item there is no indication that these are region specific. We are trying to get our back but we are past the 30 refund. We highly advise not to order from woot and we are skeptical that we will not receive a refund. Woot.com is a scam. 

Kristina M 

on BBB

3 weeks ago

Ordered a tv 3 times..and each time they declare they cant fulfill order after 2 or more weeks and refundYET the tv remains on their site to order! 

N. S. 

on BBB

2 months ago

If I could give it negative stars I would. Sold digital Xbox codes were not as advertised 1 worked the rest do not work in *****************. Since its after the 90 day window they will not return. In fact I had the same problem below and was told they are not interested in fixing it. Firstly, please accept my sincere apologies for all the inconvenience caused to you regarding your ******** is never our intention to cause inconvenience to our valued customers.Unfortunately, since this order is older than 90 days, it puts the... read more

Nicholas S 

on BBB

2 months ago

If I could give it negative stars I would. Sold digital Xbox codes were not as advertised 1 worked the rest do not work in *****************. Since its after the 90 day window they will not return. In fact I had the same problem below and was told they are not interested in fixing it. Firstly, please accept my sincere apologies for all the inconvenience caused to you regarding your ******** is never our intention to cause inconvenience to our valued customers.Unfortunately, since this order is older than 90 days, it puts the... read more

GW S 

on BBB

2 months ago

Woot sold me a NEW Apple 7 watch that wouldnt charge out of the box. Contacted ***** support only to learn the watch was either used or refurbished based on its serial number. Next, contacted ********************** to issue me a full refund. They sent a return label with ***. The watch was received back in ***** a week ago and still no refund. Total scam. Contacting ********** next to handle matters. Saved all my receipts and correspondences. First and last time Ill ever order from this companyzero stars. 

Yavuz C 

on BBB

2 months ago

Ordered an Renewed Apple Watch Ultra. Nothing was renewed about it, the speaker was not working at all out of the box. So it was not even tested before sold. I returned it but it's been over 10 days now since return was delivered, still awaiting for a refund. It will be my first and last order. Do not trust just because it is an *************** Order ******** 

R. L. 

on BBB

2 months ago

Ordered Game Pass codes in Sep/Oct and figured I'd just use them as I wanted since Game Pass codes don't expire. I try to use the codes in January after I completed programs and had free time only to find out that Woot sold me codes there were region locked and unusable in *****************. I contacted customer service and they told me basically too bad, it was outside the return window. So Woot is in the business of selling goods that can't be used in the areas they're selling in. It's such a shady practice. All I asked fo... read more

Ryan L 

on BBB

2 months ago

Ordered Game Pass codes in Sep/Oct and figured I'd just use them as I wanted since Game Pass codes don't expire. I try to use the codes in January after I completed programs and had free time only to find out that Woot sold me codes there were region locked and unusable in *****************. I contacted customer service and they told me basically too bad, it was outside the return window. So Woot is in the business of selling goods that can't be used in the areas they're selling in. It's such a shady practice. All I asked fo... read more