Woot

C. D. 

on BBB

5 months ago

I ordered a watch from woot. My order was accepted. I received a confirmation email and shortly thereafter a tracking number. The watch was due in about a week. I signed up for tracking alerts. I never got one. I went to the tracking site and checked but saw no movement of my item other than the initial location.The due date for the arrival of my watch passed by. I called/contacted woot and spoke to a CS **** The *** informed me that my order was "lost" BUT the item was still available and they would ship out the ***lacement... read more

Danny B 

on BBB

5 months ago

Woot is a scam. They have no customer service number. They sent me a damaged tv and authorized an *** to schedule a pickup. They never came and woot hasn't responded to a dozen emails. I disputed with the cc company and am letting that play out. They will go under. Embarrassing move by ****** to aquire this dumpster. 

Marie K 

on BBB

6 months ago

Bought a water bottle from them. It just never came. I messaged them 4 times and they would respond, but never replied back. So the 4 times I explained I didn't get my bottle and I wanted a refund. They would reply saying they couldn't cancel the order and then wouldn't reply to my "but I never got the item". Finally after the 5th time they refunded me. ****** is way easier to deal with and then woot. First and last time ever using them. very disappointed 

Beryl S 

on BBB

6 months ago

I bought a refurb 2021 Macbook Pro. I got it set up and all, when I went to look into the specs as to why I had run out of space on 1TB, I realized that it was a 512GB model. They had sent me the wrong one! I reached out to see what could be done and because I had bought it this past summer (it's Oct), they were unable to help me. But the fault is in the company, I am very unhappy with this assessment. 

Alison M 

on BBB

6 months ago

Woot-owned by ******-was the seller of my Coolblus AC unit. So 5 weeks ago the unit started shutting on/off unexpectedly for no reason. Sometimes it would turn back on. Other times I would need to turn it back on. I sent messages to the manufacturer due to the product having a 12 month warranty. Manufacturer located in *****. No response after 3 messages. I contact ******-they don't tell me Woot is owned by them-they send a claim to their A-Z guarantee. First claim rejected. Second sent today. Call Woot. They can't help beca... read more

Rose G 

on BBB

7 months ago

Order #******** When I received the order it was incorrect. I ordered a size large and received a size small. I ordered the color combination blue/green and received the black/grey combination. This was my first time purchasing from them and I am very disappointed. It's even more frustrating when you can not talk directly to customer service. I tried to return using the online option but says it can't be returned. Doesn't make sense. 

CHAD O 

on BBB

7 months ago

I've been working with an Associate Vending Manager for approximately 2 weeks now and they excel sheet to enter my products to sell was quite tedious. I got through it and listed all of my Items and we went back and forth on pricing and thought we came to an agreement but then she ghosted me. I knew she was rude and unprofessional from the start because she was very short and blamed me for the excel sheet now working the first time. I an escalation email about the *** ******* ******* as she blatantly ignored my last two emai... read more

Carolyn M A 

on BBB

8 months ago

A scam company owned by Amazon they sent me unusable shark expert shampooer not working not fixable it belongs in the garbage and will not have it pickup at my home as I have no transportation they scammed a senior citizen 

Christina W 

on BBB

8 months ago

I purchased a cordless vacuum from amazon. In just six months the cordless vacuum/ electric floor nozzle stopped spinning. First I tried to contact the company ***** with no response, though the booklet that came with the product says there is a two year warranty. Then I tried to contact Amazon, but after 30 days they won't help you, but they told me the seller is WOOT. I contacted WOOT who wouldn't even talked to me unless I have Amazon email them. So I called Amazon back and had them email WOOT. WOOT started a message with... read more