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WoodSpring Suites Bentonville
- Hotels
- Bentonville, AR
About this business
WoodSpring Suites Bentonville is an extended-stay hotel. Our pet-friendly, smoke-free hotel is comfortable, our rooms – all with kitchens – are well-priced and our customer service makes every guest feel welcome. If you need a hotel for a several nights, a week, or longer - you'll save more money the longer you stay with us. Free basic wi-fi, free parking, 24/7 access to guest laundry, vending machines, and staff support (24/7 front desk or even at limited front desk hour locations). WoodSpring Suites. It's Simpl... read more
Location details
1201 Phyllis St, Bentonville, AR, 72712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 3:00 p.m. to 8:00 p.m. |
Hello, My name is Dr. James M. Schmidt and I have been staying at the Extended Stay America, Fremont-Newark property since 12/21/2022. If I remember correctly, I was staying at room 306, Bldg B, until two weeks ago. One night, as I returned to the room, an assistant manager had been inside my room urging me to pack my personal effects and be ready to be relocated. I asked why and complied and moved to building A, room 323 in about an hour. Since I have been staying at room 323, almost everyday and night, there have been argu... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guest's is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
Pathetic service. They don't even pick phones for reservations, I can imagine their in house service
Business response:
Thank you for taking the time to provide feedback regarding your recent experience. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
Jan. 20th 2023, I check in a the Stay America Extended stay in ******** **. Next this bowling alley for my bday weekend, I was not expecting , that the elevators were down due to the water flood. I was put on the 4th floor, where I had to walk up and down 4 flights of stairs to get to room 404 . which is such an inconvenience for someone who celebrating their 45th bday and having to tote bags, etc up stairs, Then I could not understand why the heating system would not get warm inside the room . I am writing this report, beca... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. It is certainly not our intention to create displeasure during your stay with us. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to share additional information, we invite you to contact us directly.
They are the worst!! After cancelling a reservation in a timely manner on November 23, In accordance to their policy. My credit card was still charged $520 dollars. As of January i have yet to resolve the aforementioned issue. After numerous attempts i have received nothing. NEVER, NEVER stay at **********
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. However, we must adhere to our reservation policies. Should you have any additional feedback or would like to share additional information, we invite you to contact us directly.
Not worth half the stuff breaks, the weed is absolutely horrifying it comes under the door. Place floods like crazy. The noise is horrible cops/fire department seems like they are always here. Some staff is down right rude. Wouldn't recommend this place to my worst enemy
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guest's is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
Extended Stay (*******) Horsham, ** Around the wk of 10/10/22 we checked into Extended Stay (*******) Horsham, **. for a week. Our 1st room there were holes in the bathroom door as if it had been punched & more importantly there were roaches. We notified front desk & the room was changed. The next day upon showering, we didnt have any hot water. We telephoned the front desk & was advised there was no one to repair it & wed have to wait til the next day. SO WE SUFFERED. And was told Well at least he (maintenance staff) showed... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guest's is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
DO NOT STAY HERE. It was dirty, noisy, not-secure and over-priced. There was weed everywhere from outside the place to in the hallways. Screaming and smoke coming from hotel rooms. The back door was left open by a rock so people could come and go. No one picks up the phone at the front desk or when you actually go to the front desk no one is there because they are watching television. The worst of this is the general manager *********************************. No response to the emails I sent even with all the photos I sent h... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guest's is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
Property at ********************************************************* should be condemned. Far too many homeless hanging out and living here to be a "Hotel" The property is a mess. In my room the sink faucet is broken and they haven't fixed it yet, the carpets are disgustingly stained with something Red, The room was absolutely filthy when I checked in, All furniture is broken, stained, damaged, curtains torn, people are rude, they refuse to clean your room during your stay, heater/ac is extremely loud, the elevator is broke... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guest's is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
Do not stay! Booked a Queen size bed, wasn't a queen size it was a full. They insisted on saying it was a Queen. Also, s**** stains on the bedsheets, pubic hair on the toilet, and dirty towels. Gave me full of hassle. This was the hotel in **********, **.
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guest's is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
Frequently asked questions about WoodSpring Suites Bentonville
How is WoodSpring Suites Bentonville rated?
WoodSpring Suites Bentonville has a 2.6 star rating with 733 reviews.
When is WoodSpring Suites Bentonville open?
WoodSpring Suites Bentonville is closed now. It will open on Saturday at 10:00 a.m.
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