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WoodSpring Suites Bentonville
- Hotels
- Bentonville, AR
About this business
WoodSpring Suites Bentonville is an extended-stay hotel. Our pet-friendly, smoke-free hotel is comfortable, our rooms – all with kitchens – are well-priced and our customer service makes every guest feel welcome. If you need a hotel for a several nights, a week, or longer - you'll save more money the longer you stay with us. Free basic wi-fi, free parking, 24/7 access to guest laundry, vending machines, and staff support (24/7 front desk or even at limited front desk hour locations). WoodSpring Suites. It's Simpl... read more
Location details
1201 Phyllis St, Bentonville, AR, 72712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 3:00 p.m. to 8:00 p.m. |
Sorry I cant give them a negative rating of -5. I stayed at an Extended Stay in ********** **. After they took my payment for the first week (was supposed to stay a month) got to my room, asked for toilet paper, they said I had to buy my own. Their breakfast which I specifically asked if they had was only coffee, tea, and granola bars (that looked old), not what I was told. They said they were told not to stock food for breakfast. The room was filthy. Complained to corporate, after they said they would get back to me in 48 h... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guests experience, valuing comments such as yours help us to focus on our efforts. Thank you again for your comments. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to share a... read more
Extended stay Amrica ********* has third for issues with stomping and kicking residents and front desk seems to not have house keeping police have been involved serval time regrading damages on the property
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guests is our number one priority. Should you have any additional questions or concerns, we invite you to reach out to us directly.
It's been over a month since I left, but they just charged my card $587.60. Said it was a clerical error but has not taken the charge off so I filed a police report for Fraud. The manager assaulted me because I asked a question about my bill when I was there, so I left and filed a police report for assault. Place was dirty and noisy. Shower curtain cover with mold. Do Not Stay There!
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guest's is our number one priority. Should you have any additional questions or concerns, we invite you to reach out to us directly.
This organization is a complete waste of money. Ive been to 4 different extended stays within the last 2 months, and they all falsely advertise in order for you to stay with them. They either dont have the things that they advertise, or the items do not work. Its either the microwave doesnt work, the washer and dryer doesnt work, or the elevators dont work. Im currently disabled and had to be basically carried by my wife to get upstairs to my room. The hotel that I am currently in doesnt have toilet paper nor trash bags. The... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guest's is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
Point blank should have a better return policy also they shouldn't have with held my deposit which it has been over a 5 to 7 bus days since I check out second thing when I talked to corporate there response was it is what it is I just have to wait and I really don't think this was fair being though there hotel had a flooding I also don't think it was OK that employees wouldn't keep in contact once they dis placed us had many families and disabled people at limbo they had no compassion for any the family's that was dis place ... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
I had reservations at the **************/******* this last month. I called to confirm the day before and was even told my room number. When I left to head down there I tried calling to let them know my approximate time of arrival. No answer... Six different calls. I had a several hour drive. Upon arrival, I was told that they didn't have a room for me. I explained that I confirmed my reservation yesterday and they didn't care. At that time there was two other parties in the lobby in the same situation. I mentioned that appar... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to share additional information, we invite you to contact us directly.
The review is for *** in ********, ** at ************************************************* They are corrupt and misleading. They led me to believe that I was paying $145 a night when in fact they charged by the night: $145, $275, and finally $427 (w/o tax). I never got confirmation when I made a reservation, and when I was asked to sign the agreement when I got in, all I saw was a line for the signature. There was never any indication of the price going up. I admittedly didn't ask to view the agreement. Buyer Beware! My expe... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guest's is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
**************** was terrible . Woman at front desk was very rude the day I checked in . When I told her I had been at the front waiting for about 20 minutes she responded No you havent. 2 days later I saw a ***** crawling across the dresser . Someone tried to get in my room , i dont know if he was confused or not but my room was the last room on the hall so he should have known it wasnt his . Last and most importantly the hotel ran out of toilet paper .I went to the front desk to pick up a roll when I ran out and I was told... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guests experience, valuing comments such as yours help us to focus on our efforts. Thank you again for your comments. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to share a... read more
The laundry room was out of order. There idea of a breakfast is coffee and a small muffin. Internet was shotie. Beds ok. Great Coffee. (Elevator was down a few days) Death in parking lot. False alarm for carbon dioxide, fire department came
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guests experience, valuing comments such as yours help us to focus on our efforts. Thank you again for your comments. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to share a... read more
Frequently asked questions about WoodSpring Suites Bentonville
How is WoodSpring Suites Bentonville rated?
WoodSpring Suites Bentonville has a 2.6 star rating with 733 reviews.
When is WoodSpring Suites Bentonville open?
WoodSpring Suites Bentonville is closed now. It will open on Saturday at 10:00 a.m.
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