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Window Universe
- Windows Installation
- Lakewood, OH
About this business
Specialties With Award Winning locations in Cleveland and Akron, Window Universe has become the the leading window and door company in town. We are 100% locally owned and operated and due to our size we can offer big company pricing and warranties along with the care that a local company provides. It's the best of both worlds. We offer full service energy efficient replacements from very economical vinyl windows to complete full frame historic wood windows and everything in between. Give us a call to see what so many custome... read more
Location details
17411 Detroit Avenue, Lakewood, OH, 44107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
From the get go with the sales rep everyone working for Window Universe was very professional. The installers were skilled and very courteous. The work performed was excellent. They lived up to the Window Universe WEBPAGE. KUDOS to Window Universe.
Business response:
Thank you Bill. We'll be passing along the compliments to everyone involved. We definitely strive to be easy to work with and perform top notch installs for our customers.
From start to finish this company gave weekly updates as to when windows would arrive. I felt this was one of the most honest companies I spoke with, from the quote to the installers I highly recommend them
Business response:
Thank you for the review. We definitely try to be completely clear and upfront with our customers, and keeping the communications lines open is very important to us.
I really appreciated being reassured from the first call they do not believe in a "hard sell" approach. And, it was not!! Great sales approach. No, if you sign now...! The sales person provided clear options focused on our needs. The office communicated weekly on the status of our custom made windows and patio door. The installers were very respectful. They answered all our questions. Great quality work. Clearly went to great lengths to do careful, quality work. Loved the guaranteed for life and transferable. This is an inde... read more
I've thoroughly enjoyed working with these professionals at Window Universe. They are friendly, polite and on the ball with their customer service. We've had 3 different window and door projects done with them in our Century Home. The projects weren't just replacement but needed to have added special customization like changing from 3 double hung to patio doors and maintaining the oak trim and casings to keep the authentic look. While replacing a single hung window in the shower area with a horizontal slider, the outside sid... read more
Excellent experience! Workers were timely, professional and efficient. Adult/kid/dog friendly team. Very courteous of our home. Would recommend to anyone! Windows look amazing!
I purchased windows from Window Universe approximately 2 plus years ago. They did a fantastic job. When I finally needed a new front door, calling them was a no-brainer. They install ProVia entry doors, the best in the business. The whole process from start to finish was top notch and professional. I have dealt with many home improvement companies in the past, only to be disappointed and let down. Not Window Universe, I can’t say enough good things about them. This is my first review ever, I don’t waste my time unless the co... read more
I recently had two windows replaced in my home by Window Universe. Even with the current pandemic there was no delay in getting the windows in and installed. During the installation the gentlemen installing the windows were efficient and polite, adhering to social distancing and wore face masks at all times. The windows work well- opening and closing and look very nice. I would order from this company again.
We love our new windows from Window Universe! Our neighbors highly recommended them, and we do as well. We were sold on the fact that they employ their own installers, not subcontractors. These guys did a beautiful job installing our nine windows and two storm doors. Everything seems like excellent quality. We didn't even bother collecting competitive bids since our neighbors confirmed that Window Universe was very competitive. We feel great about this investment in our old home!
We had never heard of Window Universe until we ran across them at the Christmas Show at the IX Center. We picked up literature from all the Window Companies. We narrowed it done to (4) companies. One company gave an outrageous quote for (5) new windows for our brick ranch. Two companies were not able to supply the window product and options that we wanted. Lance, Window Universe's Sales Representative came to our home and gave a great presentation of their product and options that would satisfy our needs. He provided a compe... read more
Business response:
What a wonderful review! Other than a couple of home shows each year, we do not do any advertising - we depend on happy customers to spread the word. We are thrilled that each interaction with us was positive. In such a sales focused industry we know that it's rare to have a true service company. That is what we strive to be. We really appreciate the business and are very thankful for the review.
Frequently asked questions about Window Universe
How is Window Universe rated?
Window Universe has a 5 star rating with 253 reviews.
When is Window Universe open?
Window Universe is closed now. It will open at 8:00 a.m.
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