Window Universe

Deb F 

on BBB

2 years ago

This is the second time we have used Window Universe and wouldn't use anyone else. Last year they installed new windows for us, and they are still perfect. This time we had a troublesome screen door and entryway. Sold us exactly what we wanted with no pressure or upsell. They insured that we were satisfied with their solution to our entryway issues, and we couldn't be happier. Our installation expert was courteous and thoughtful. Great job! 

Bob O 

on BBB

2 years ago

Unlike the majority of window companies using gimmicks to lure in customers, Window Universe gave us a straight-forward presentation of their approach. Their pricing for comparable quality windows was substantially below quotes from 2 other competitors. Aside from the pricing, we were impressed by the professionalism of Chad and his understanding of our needs. The installation exceeded our expectations thanks to the quality of workmanship. In addition to being knowledgeable, the installers were courteous and careful to keep ... read more

William R 

on BBB

3 years ago

From the get go with the sales rep everyone working for Window Universe was very professional. The installers were skilled and very courteous. The work performed was excellent. They lived up to the Window Universe WEBPAGE. KUDOS to Window Universe. 

Pat Y 

on BBB

3 years ago

From start to finish this company gave weekly updates as to when windows would arrive. I felt this was one of the most honest companies I spoke with, from the quote to the installers I highly recommend them 

Jim C 

on BBB

3 years ago

I really appreciated being reassured from the first call they do not believe in a "hard sell" approach. And, it was not!! Great sales approach. No, if you sign now...! The sales person provided clear options focused on our needs. The office communicated weekly on the status of our custom made windows and patio door. The installers were very respectful. They answered all our questions. Great quality work. Clearly went to great lengths to do careful, quality work. Loved the guaranteed for life and transferable. This is an inde... read more

Carol M 

on BBB

3 years ago

I've thoroughly enjoyed working with these professionals at Window Universe. They are friendly, polite and on the ball with their customer service. We've had 3 different window and door projects done with them in our Century Home. The projects weren't just replacement but needed to have added special customization like changing from 3 double hung to patio doors and maintaining the oak trim and casings to keep the authentic look. While replacing a single hung window in the shower area with a horizontal slider, the outside sid... read more

Diane M 

on BBB

4 years ago

Excellent experience! Workers were timely, professional and efficient. Adult/kid/dog friendly team. Very courteous of our home. Would recommend to anyone! Windows look amazing! 

Mark G 

on BBB

4 years ago

I purchased windows from Window Universe approximately 2 plus years ago. They did a fantastic job. When I finally needed a new front door, calling them was a no-brainer. They install ProVia entry doors, the best in the business. The whole process from start to finish was top notch and professional. I have dealt with many home improvement companies in the past, only to be disappointed and let down. Not Window Universe, I can’t say enough good things about them. This is my first review ever, I don’t waste my time unless the co... read more

Michele Z 

on BBB

4 years ago

I recently had two windows replaced in my home by Window Universe. Even with the current pandemic there was no delay in getting the windows in and installed. During the installation the gentlemen installing the windows were efficient and polite, adhering to social distancing and wore face masks at all times. The windows work well- opening and closing and look very nice. I would order from this company again.