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Window Universe

5.0

About this business

Specialties With Award Winning locations in Cleveland and Akron, Window Universe has become the the leading window and door company in town. We are 100% locally owned and operated and due to our size we can offer big company pricing and warranties along with the care that a local company provides. It's the best of both worlds. We offer full service energy efficient replacements from very economical vinyl windows to complete full frame historic wood windows and everything in between. Give us a call to see what so many custome... read more

Location details

17411 Detroit Avenue, Lakewood, OH, 44107, United States

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WeekdayScheduleStatus
MonClosed
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
5.0260 reviews
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Marc G's profile image
Marc G 
7 years ago

Window Universe did both my son’s new windows and ours. They kept us informed about our order and arrived on time to install our windows. Their work was excellent and we would highly recommend them, We used them on my son’s recommendation. 

Business response:

Wonderful! Thanks so much for taking the time to write a review. We are very thankful for your business and a so happy that you are satisfied with our process and workmanship! 

Barbara W.'s profile image
Barbara W. 
7 years ago

I am very pleased with this company and service received. Had window replacements and they kept me informed of order statis and then called for date and time to install. Very polite installer and kept areas clean. Had a week of various weather to test and satisfied with window performance. Will contract again for front storm door in future. 

Business response:

Thank you! We are very thankful for your business and really appreciate the time you took to let others know about us through your great review! 

jim D.'s profile image
jim D. 
7 years ago

great windows , service and installation. Very happy with the 2 patio doors and kitchen window. doors and windows are air tight. what a difference.will use again when iI need to replace the rest of the windows in house. no pressure, no games , no special one day pricing.just a fair and good price, reasonable installation cost and hauled away old doors. 

Business response:

Thank you so much for the wonderful review! We love being good at great service and really love hearing about it. We really appreciate the business and look forward to working with you again in the future! 

Janet V.'s profile image
Janet V. 
7 years ago

I am happy to report that I am VERY satisfied with the new windows that were installed in February, 2018 by Window Universe! My husband and I did our homework and considering both the cost and quality of windows and installation, we highly recommend this company! The crew were polite, respectful, efficient and worked throughout the day up to completion before 5:00pm! The men got along very well with each other and there was always somebody near when I had a question or two. Clean up was perfect. This company exceeded my expe... read more

Business response:

We love very satisfied customers! We are flattered by the review and extremely happy we were able to exceed your expectations. Thanks so much for your business and for sharing your experience! 

Rob P's profile image
Rob P 
7 years ago

I highly recommend this company. They offer great products, easy installation, and deliver on their promises. Their prices are much more reasonable than most other companies. 

Business response:

Thanks so much for the business and for sharing your experience with others that may research us through the BBB! 

Steve S.'s profile image
Steve S. 
7 years ago

Everything about our experience was very positive. From sales to installation to a call after to ensure everything went right will cause me to use them again. 

Business response:

Thank you for the very kind words. We work very hard to make sure all our customers are happy and hope to always earn positive reviews like this. Thank you! 

Joanne S.'s profile image
Joanne S. 
7 years ago

Four years ago Window Universe installed all new windows, except for the bay picture window. The bay window was installed a few weeks ago, and we couldn't be happier. The employees are personable and helpful, the installers are outstanding, and the product is excellent and very affordable. Thank you, Window Universe! 

Business response:

We are always grateful for repeat customers and are delighted that your projects turned out so well. Thank you for the business and for the great review! 

Sarah S.'s profile image
Sarah S. 
7 years ago

I am so very happy that we decided to go with Windowsv Universe! They don't play games as far as pricing & their Okna Brand is exceptional. The company emailed me every week to inform us of the status in processing our order. The installer was wonderful, working from morning to night. He was very efficient & was able to fix a big problem with our picture window to which we are very greatful as it had rotted, without being charged more. Also, he placed drop cloths any where he walked in the house so not alot of mess. 

Business response:

Thanks you so much for your business and for sharing your experience with others that may be searching for new windows! We are happy we could help with improving your home. Thanks again! 

Ann M.'s profile image
Ann M. 
7 years ago

Window Universe was a pleasure to work with on my home project. I had windows and doors replaced on a 90 year old home. They were professional, informative,(received weekly emails about my order and work date) and kept me updated on the project.Extremely careful on installation and cleaned up afterwards. From the salesman,the secretary to the installers everyone was a fantastic!!!!! 

Business response:

How wonderful! We really love knowing that we did a good job. Thank you for taking the time to share your experience. Remember also that every part of your windows is covered by our warranty - even labor! We want you not only to be happy with your windows now, but forever! 

Frequently asked questions about Window Universe

How is Window Universe rated?

Window Universe has a 5 star rating with 260 reviews. 

When is Window Universe open?

Window Universe is closed now. It will open tomorrow at 8:00 a.m. 

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