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Window Universe

5.0

About this business

Location details

17411 Detroit Avenue, Lakewood, OH, 44107, United States

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WeekdayScheduleStatus
MonClosed
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
5.0282 reviews
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Megan H.'s profile image
Megan H. 
7 years ago

I would never go to another company for windows!! They were AMAZING. Fast, professional, affordable and extremely clean! The guys were all super friendly, and made you feel comfortable! Their work is impeccable ! No pressure to buy either, they LISTEN to you! Thanks for everything!!! 

Business response:

I'm flattered...thank you so much for your business and the great review! We try really hard to do all the things listed and absolutely love that they were all noticed! 

Dan G.'s profile image
Dan G. 
7 years ago

Excellent work at a fair price! 

Business response:

That's what we aim for! Thank you for your business and for taking the time to let other's know how things went. 

Marc G's profile image
Marc G 
7 years ago

Window Universe did both my son’s new windows and ours. They kept us informed about our order and arrived on time to install our windows. Their work was excellent and we would highly recommend them, We used them on my son’s recommendation. 

Business response:

Wonderful! Thanks so much for taking the time to write a review. We are very thankful for your business and a so happy that you are satisfied with our process and workmanship! 

Barbara W.'s profile image
Barbara W. 
7 years ago

I am very pleased with this company and service received. Had window replacements and they kept me informed of order statis and then called for date and time to install. Very polite installer and kept areas clean. Had a week of various weather to test and satisfied with window performance. Will contract again for front storm door in future. 

Business response:

Thank you! We are very thankful for your business and really appreciate the time you took to let others know about us through your great review! 

jim D.'s profile image
jim D. 
7 years ago

great windows , service and installation. Very happy with the 2 patio doors and kitchen window. doors and windows are air tight. what a difference.will use again when iI need to replace the rest of the windows in house. no pressure, no games , no special one day pricing.just a fair and good price, reasonable installation cost and hauled away old doors. 

Business response:

Thank you so much for the wonderful review! We love being good at great service and really love hearing about it. We really appreciate the business and look forward to working with you again in the future! 

Janet V.'s profile image
Janet V. 
7 years ago

I am happy to report that I am VERY satisfied with the new windows that were installed in February, 2018 by Window Universe! My husband and I did our homework and considering both the cost and quality of windows and installation, we highly recommend this company! The crew were polite, respectful, efficient and worked throughout the day up to completion before 5:00pm! The men got along very well with each other and there was always somebody near when I had a question or two. Clean up was perfect. This company exceeded my expe... read more

Business response:

We love very satisfied customers! We are flattered by the review and extremely happy we were able to exceed your expectations. Thanks so much for your business and for sharing your experience! 

Rob P's profile image
Rob P 
7 years ago

I highly recommend this company. They offer great products, easy installation, and deliver on their promises. Their prices are much more reasonable than most other companies. 

Business response:

Thanks so much for the business and for sharing your experience with others that may research us through the BBB! 

Steve S.'s profile image
Steve S. 
7 years ago

Everything about our experience was very positive. From sales to installation to a call after to ensure everything went right will cause me to use them again. 

Business response:

Thank you for the very kind words. We work very hard to make sure all our customers are happy and hope to always earn positive reviews like this. Thank you! 

Joanne S.'s profile image
Joanne S. 
7 years ago

Four years ago Window Universe installed all new windows, except for the bay picture window. The bay window was installed a few weeks ago, and we couldn't be happier. The employees are personable and helpful, the installers are outstanding, and the product is excellent and very affordable. Thank you, Window Universe! 

Business response:

We are always grateful for repeat customers and are delighted that your projects turned out so well. Thank you for the business and for the great review! 

Frequently asked questions about Window Universe

How is Window Universe rated?

Window Universe has a 5 star rating with 282 reviews. 

When is Window Universe open?

Window Universe is open now. It will close at 4:00 p.m.  

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