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Window Universe
- Windows Installation
- Lakewood, OH
About this business
Specialties With Award Winning locations in Cleveland and Akron, Window Universe has become the the leading window and door company in town. We are 100% locally owned and operated and due to our size we can offer big company pricing and warranties along with the care that a local company provides. It's the best of both worlds. We offer full service energy efficient replacements from very economical vinyl windows to complete full frame historic wood windows and everything in between. Give us a call to see what so many custome... read more
Location details
17411 Detroit Avenue, Lakewood, OH, 44107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
great windows , service and installation. Very happy with the 2 patio doors and kitchen window. doors and windows are air tight. what a difference.will use again when iI need to replace the rest of the windows in house. no pressure, no games , no special one day pricing.just a fair and good price, reasonable installation cost and hauled away old doors.
Business response:
Thank you so much for the wonderful review! We love being good at great service and really love hearing about it. We really appreciate the business and look forward to working with you again in the future!
I am happy to report that I am VERY satisfied with the new windows that were installed in February, 2018 by Window Universe! My husband and I did our homework and considering both the cost and quality of windows and installation, we highly recommend this company! The crew were polite, respectful, efficient and worked throughout the day up to completion before 5:00pm! The men got along very well with each other and there was always somebody near when I had a question or two. Clean up was perfect. This company exceeded my expe... read more
Business response:
We love very satisfied customers! We are flattered by the review and extremely happy we were able to exceed your expectations. Thanks so much for your business and for sharing your experience!
I highly recommend this company. They offer great products, easy installation, and deliver on their promises. Their prices are much more reasonable than most other companies.
Business response:
Thanks so much for the business and for sharing your experience with others that may research us through the BBB!
Everything about our experience was very positive. From sales to installation to a call after to ensure everything went right will cause me to use them again.
Business response:
Thank you for the very kind words. We work very hard to make sure all our customers are happy and hope to always earn positive reviews like this. Thank you!
Four years ago Window Universe installed all new windows, except for the bay picture window. The bay window was installed a few weeks ago, and we couldn't be happier. The employees are personable and helpful, the installers are outstanding, and the product is excellent and very affordable. Thank you, Window Universe!
Business response:
We are always grateful for repeat customers and are delighted that your projects turned out so well. Thank you for the business and for the great review!
I am so very happy that we decided to go with Windowsv Universe! They don't play games as far as pricing & their Okna Brand is exceptional. The company emailed me every week to inform us of the status in processing our order. The installer was wonderful, working from morning to night. He was very efficient & was able to fix a big problem with our picture window to which we are very greatful as it had rotted, without being charged more. Also, he placed drop cloths any where he walked in the house so not alot of mess.
Business response:
Thanks you so much for your business and for sharing your experience with others that may be searching for new windows! We are happy we could help with improving your home. Thanks again!
Window Universe was a pleasure to work with on my home project. I had windows and doors replaced on a 90 year old home. They were professional, informative,(received weekly emails about my order and work date) and kept me updated on the project.Extremely careful on installation and cleaned up afterwards. From the salesman,the secretary to the installers everyone was a fantastic!!!!!
Business response:
How wonderful! We really love knowing that we did a good job. Thank you for taking the time to share your experience. Remember also that every part of your windows is covered by our warranty - even labor! We want you not only to be happy with your windows now, but forever!
Our experience with Window Universe was exceptional from estimate to installation. Their quotes were all transparent and we knew what we were getting and what everything would cost item by item. Their product is excellent and their installers were professional and left our house as they found it if not cleaner. We are very pleased and plan to recommend them to anyone we know who is planning to replace windows.
Business response:
Thank you so much for taking the time to share your experience with other BBB users! This type of feedback is very crucial to us in helping us know if we are truly accomplishing what we set out to do everyday. We are thrilled that your project went as expected and that most importantly, you are happy.
I have had 2 main doors replaced by Window Universe 1-slider and 1-Front w/ storm. Quality installation with total customer satisfaction the goal. Bar non the best quality doors I have had. Professional sales and installers that know their business. Recommended !
Business response:
Wonderful! We really try hard to earn reviews like this. Thank you very much for your business and for taking the time to let others know how your experience went!
Frequently asked questions about Window Universe
How is Window Universe rated?
Window Universe has a 5 star rating with 253 reviews.
When is Window Universe open?
Window Universe is closed now. It will open at 8:00 a.m.
Need help? Contact us.
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