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Window Universe
- Windows Installation
- Lakewood, OH
About this business
Location details
17411 Detroit Avenue, Lakewood, OH, 44107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
From my initial quote till the installing team left my house, this has been a fabulous experience. Window Universe made buying windows simplistic with their straight forward , no bait and switch approach. The initial consultation with Chad was simple. One of the reasons I chose Window Universe is because the sell a great window-The Okna Echo Pro 600, so deciding to move forward was easy. The pricing is straight forward, which made it quick and easy. While waiting on my windows to be made and my installation date, Sharon upda... read more
Having been a customer of another leading window replacement company in the area, for a partial replacement. I was dreading the process of the high pressure sales man entering my house so I actually put it off for four years. I want to say that the salesman Chad was only at my house for about 30 minutes when I told him I was interested. He said to go ahead and keep his quote and call him when I was ready to commit. What a difference from what I previously experienced when I was told I could not keep the pricing and I had to ... read more
Window Universe has the best products and customer service!
We were referred to Window Universe from a friend who had recently purchased windows for his own home. He had thoroughly researched and compared many of the well-known window companies down to how their product was engineered and how well it performed. Upon meeting with Lance to give us an estimate, we knew this company was first class. From that initial meeting through completion of our whole house window replacement, the experience was perfect! Everyone on the Window Universe team is knowledgeable, personable, and professi... read more
I just wanted to reach out and say how pleased I was with your company. Excellent in everything. My installer’s were so polite and courteous . The knowledge they had was awesome. I just had a kitchen done by con artist’s and I was so afraid. My patio door was custom made and the e -mails I received was so nice to keep me updated. As they took out my old window which was a Pella we were all shocked on the poor hidden installation things they did. I give you 10 stars from the beginning to the end. Thank you very much. *** ****... read more
Business response:
Wow! Thank you so much for your business and for the wonderful compliments. We usually never know what we will be getting in to once we start tearing things out, but it's always our mission to make things better. We are happy to have been able to restore some of you faith in hiring people to make your home better. Thanks again!
Excellent service! I highly recommend Window Universe for windows and doors. They installed new windows and a custom size screen door for my Mom's house in Cleveland. The team was efficient and did excellent work. They were friendly, polite, and conscientious, keeping a tidy workspace and updating me when necessary. The windows made a huge difference in Mom's house over the winter. Great company!
Business response:
Thank you so much for taking your time to share your experience with other BBB users! We really try hard to get this type of feedback. Thank you for supporting our business!
Excellent service, wonderful product. We couldn't be happier.
Business response:
Thank you for taking the time to review! There is nothing we love more than satisfied customers. Remember, we are always here if there's ever anything we need to adjust or repair - great service is what we're all about!
Everything about working with Window Universe was a plus. The salesman came out and asked what we where wanting to do. It’s good to be prepared. We had stopped at the showroom earlier in the week for a quick tour of window styles and selection. We told him what we wanted and asked a few questions we had a quote in 30 minutes. 14 windows and a sliding patio door with a transom was right on par for our budget. The measuring process was super easy and fast. The installers were great and asked if we had any special request. The ... read more
Business response:
There is nothing we care more about than having happy customers so we are thrilled to get this review! Thank you so much for your business and for sharing your experience with others!
They just replaced my patio slider and I could not be more pleased..from their initial visit through the instillation process..the whole team was exceptional .. I highly recommend them.
Business response:
Thank you for your business and and for sharing your experience with others who search the BBB!
Frequently asked questions about Window Universe
How is Window Universe rated?
Window Universe has a 5 star rating with 282 reviews.
When is Window Universe open?
Window Universe is open now. It will close at 4:00 p.m.
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