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Williams-sonoma
- Kitchen Supplies
- Blue Ash, OH
About this business
Williams Sonoma retail stores offer premium products you won't find anywhere else, along with world-class customer service (including free gift-wrapping). When you visit us, you'll experience the pleasures of cooking firsthand. Complimentary cooking classes highlight seasonal menus and help you master new kitchen techniques. Meet your favorite culinary authors at our book signings. Specialty food tastings introduce you to artisanal flavors from around the world. Demonstrations of the latest kitchen equipment give you hands-o... read more
Location details
7875 Montgomery Rd, Ste 2123, Blue Ash, OH, 45236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
They sold me an item that doesnt exist. Nowhere on the website or order confirmation did it say the order was back ordered (it was a birthday presented so I ordered it specifically for the delivery date in mind). They keep pushing back the delivery date and lying about it to me when I contact support. Their support told me to return it on the website if the shipping date was too late, only for me to discover its considered NOT returnable since it hasnt been shipped yet. This seems like a scam to me and Im shocked any reputab... read more
BE AWARE, STAY AWAY FROM THIS SCAM WEBSITE. It was the worst online shopping experience I had all my life. Ordered a kettle on 9th, Jan which was expected to be delivered on 21th Jan and has not even prepared to ship after a week. I called customer service and they said it's the date when they will be receiving the product from the importation center!! Then why the h*** are you showing that day as the expected time to deliver to the customer?? They already knew that and just to get customers they're FALSE ADVERTISING!! They ... read more
**************** for a piece of furniture that I purchased through West Elm back in November **** was horrible! I was told delivery would be mid December and when It wasn't I was told it would be December 27, 2021 through January 14, 2022. When I contacted customer service this afternoon they told me the reason it hasnt been delivered is because I needed to contact another company to schedule the delivery! Now it is supposed to be delivered the end of January. NO ONE from the company ever stated I needed to do this!I will ne... read more
Only giving one star because zero isn't an option.I ordered stools back in July 2021. When I placed the order they state it would not ship until the end of October. Not ideal, but understandable with supply chain issues. I didn't hear anything else until September when they sent an email saying they would not ship until early January. Again, not great, but given supply chain issues I let it go. Beginning of January, I haven't heard anything, so I checked the website for a status update and see the ship date has moved to mid ... read more
I am only giving one star because I have to. I ordered sheets in Octoberemailed weeks later saying it would not be shipped until Decemberanother email weeks later saying February! I tried to cancel the order and West Elm wouldnt let me. Thank goodness I used PayPal and they helped me get my money back. Now I received a threatening email saying I am fraudulent. This better not mess up my credit score
I ordered chairs from west elm A year ago and still have not received them. Whenever I reach out the say its an issue with the distribution center and give me the run around. Now they arent expected till April 2022. It will be a year and half. I have a table and no chairs and no one will do anything to help me!
After ordering my item in May 2021, and trying to follow up with them multiple times via phone and ******* on why they kept changing the shipping date, they finally cancelled the order today. They were also dishonest throughout the process, saying the item would ship on X date, but always moving the date forward (it must have been automated, showing the disregard they have for customers). They are riding on their brand but they have lost a potential customer for life. Such a terribly run company.
******* Sonoma Reserve is a ripoff. They advertise it as a cooking service, recipes, classes etc. but in the fine print it really is only a way to make you pay for their app and "free" shipping. The classes are things like how to make coffee, full of ads and product placement and the shipping would be less to pay for an occasional purchase (unless you buy thousands of dollars of their overpriced products, in which case you can afford this.) I signed up for this to get the cooking classes and then found out how little was on ... read more
Pottery Barn does not allow reviews of their company or their products anywhere. They sell subpar products and then offer absolutely no warranty whatsoever of their crappy products. There is no way for consumers to warn others not to buy. I bought two sets of dishes and over the course of a couple of months, the finish wore off just by stirring a spoon or using a utensils in the bowls/plates. Not only do they look terrible, but I apparently ingested the finish too and who knows what is in that. I contacted Pottery Barn and t... read more
Frequently asked questions about Williams-sonoma
How is Williams-sonoma rated?
Williams-sonoma has a 1.4 star rating with 1,151 reviews.
When is Williams-sonoma open?
Williams-sonoma is closed now. It will open tomorrow at 10:00 a.m.
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