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Williams-sonoma
- Kitchen Supplies
- Blue Ash, OH
About this business
Williams Sonoma retail stores offer premium products you won't find anywhere else, along with world-class customer service (including free gift-wrapping). When you visit us, you'll experience the pleasures of cooking firsthand. Complimentary cooking classes highlight seasonal menus and help you master new kitchen techniques. Meet your favorite culinary authors at our book signings. Specialty food tastings introduce you to artisanal flavors from around the world. Demonstrations of the latest kitchen equipment give you hands-o... read more
Location details
7875 Montgomery Rd, Ste 2123, Blue Ash, OH, 45236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Recently on Dec 2 2021, I made an online purchase as there was an additional 40% off discount from their clearance kids beach towels. After received order confirmation email and thought everything good to go. But a day later, Pottery Barn Kids sent an email said the following "your order cannot be fulfilled as ordered due to a pricing error and have been cancelled from your order". The reason is acceptable, but the MAIN thing is-They didn't refund the full amount of my money back!!! It is not a lot of money but still my mone... read more
The website glitches and process your order multiple times on not returnable clearance items you stuck with... **************** is a nightmare and you can't explain the staff working for customer services, because they simply don't listen... I was sent three identical orders because of the website glitch and can't get my money back. I will never ever use this company in my life and will discourage anyone who will try to use this fraudulent company. Worst experience...
I ordered a cheese and charcuterie board with food on website. In RED bold letters it said to choose a delivery date and I paid for the astronomical shipping. I choose December 3rd, for my daughters party on the 4th. I never got the board. I called on the 4th to get a refund and cancel order. The advisor told me they processed it and I will get a refund in 3-5 business days. On Tuesday December 7th, I got an email saying my card was charged and and my order was shipped. I called customer service and explained the situation. ... read more
Hi, After the experience I had buying Christmas stockings through West Elm, I will never shop at West Elm again, and I will actively discourage others from ordering from West Elm as well. I ordered 5 stockings on 11/18/21. I received 1 on 11/23. After a 20 minute call with customer service that day, the representative told me that they were sold out but that she found me 4 stockings and issued me a new order number. This order number worked for a couple days until "no longer being found' on the order tracking site. I called ... read more
I ordered the Farmhouse King **** bed in July 2021 . The original delivery date was set for August. Initially, it was pushed back to September, which I completely understand given supply chain issues. I was contacted in early September and we set a delivery date for Sep 9. I received multiple email and text reminders of this appointment. The morning of the 9th it was showing as on-track to be delivered around 3 PM. I checked again 5 min before 3 PM and received a message that my delivery had been cancelled and a phone number... read more
Purchased a sofa from West Elm that was delivered 15 months ago. Due to COVID, I've never had two people sit on the couch until Thanksgiving 2021 when the rails on the couch broke. This couch should be able to withstand the weight of two average adults without breaking. Now it's too late for the any warranty claim. The quality of their furniture is plain awful. Buyer Beware!
I ordered the Montauk dining table. Williams Sonoma advertised delivery between November 26 and December 10 when placing the order. I called to verify the date after several days and was told the item is on backorder and *** (***) ship in April. I opted to cancel the order. I understand supply chain issues and could have lived with them provided an actual date. The order was canceled. Williams Sonoma then, without my authorization, placed another order on the same day for the same item. The $3,800 was debited from my account... read more
They dont pay employees on time! I have been trying to get a paycheck from thin since the 12th of November. It is now the 29th. I have called 4 times to get the checks sent to me. This is bad business practice I should of been paid on the first call I made weeks ago. I wouldnt tell anyone to work or shop here.
Awful experience with PB Kids and I still don't have all my items...7/31 - Placed order for furniture (I am due to give birth 1/9)10/20 - Scheduled an appointment for 11/19 for 7 out of the 8 item on my order (I knew the chair/glider would be behind everything else at the time I placed the order)11/19 - Delivery showed up on time within the window but there were several issues:*Delivery men were NOT wearing masks despite that I kept asking them to.*They brought everything upstairs to my apartment and left everything in the h... read more
Frequently asked questions about Williams-sonoma
How is Williams-sonoma rated?
Williams-sonoma has a 1.4 star rating with 1,151 reviews.
When is Williams-sonoma open?
Williams-sonoma is closed now. It will open tomorrow at 10:00 a.m.
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