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West Herr Ford of Webster

4.5

About this business

Our dealership team, including three generations of Hendersons, are at work to serve you. 

Location details

810 Ridge Rd, Webster, NY, 14580, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.52,173 reviews
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Christopher Matchem's profile image
Christopher Matchem 
recommend  Recommended
5 years ago

James Firecracker civils . Great salesman will work with you for best deal for your money. ask for him when you hit the lot .. 

Business response:

Christopher, your wonderful recommendation means a lot to us. We hope to be of service to you again! Have a great day! 

Kimberly Young's profile image
Kimberly Young 
recommend  Recommended
5 years ago

Great experience this is my second car purchased from Henderson we are always treated like family Brian took great care of us and found us the perfect car with all of the things we were looking for . Highly recommend Henderson ford and working with Brian Henderson . 

Kimberly Owes's profile image
Kimberly Owes 
recommend  Recommended
5 years ago

Friendly atmosphere, great service 

Jake George's profile image
Jake George 
5 years ago

I just purchased our second car from them. Thank you, Thomas Smith, for your help in finding the perfect SUV for us. A Ford Edge Sport 

Tessa Y. Jackson-Wilson's profile image
Tessa Y. Jackson-Wilson 
recommend  Recommended
5 years ago

The customer service experience was great. I was greeted when I checked in, I was asked how was my day going. When the service was done, I was told what was performed and everything was taken care of. 

Mike Salway's profile image
Mike Salway 
5 years ago

I brought my vehicle in for service after having to wait over 4 weeks for a service appointment. As if that wasn't bad enough the service advisor was rude, unprofessional and lacked even the basic knowledge required to be in that position. The mechanic NEVER finished the diagnostics on my vehicle but was sure quick to blame a modification part I had on my vehicle. The tech couldn't prove that the modification had anything to do with the issue. I contacted the service manager via email and unless he is on vacation. He has yet... read more

Frances Murdoch's profile image
Frances Murdoch 
recommend  Recommended
5 years ago

very happy with the 2019 flex we bought! Phil Farley was the best and Sean Hardy was terrific helping us set up all the electronics. Thanks 

September Guererri's profile image
September Guererri 
recommend  Recommended
5 years ago

My daughter purchased her car over the phone. When we arrived to sign I expected rate increases and the “unexpected” surprises - but not here. We actually left with a lower payment and a great feeling!! I will be returning - wish I went there last March!! 

Irene CarmelCarebear Slade's profile image
Irene CarmelCarebear Slade 
recommend  Recommended
5 years ago

The service was amazing. Sean was very professional. He answered all my questions. Warren was very helpful and professional. I left out with a 2016 Ford Fusion that I'm in love with. Thank you Henderson Family. 

Frequently asked questions about West Herr Ford of Webster

How is West Herr Ford of Webster rated?

West Herr Ford of Webster has a 4.5 star rating with 2,173 reviews. 

When is West Herr Ford of Webster open?

West Herr Ford of Webster is open now. It will close at 7:00 p.m.  

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