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West Herr Ford of Webster

4.5

About this business

Our dealership team, including three generations of Hendersons, are at work to serve you. 

Location details

810 Ridge Rd, Webster, NY, 14580, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.52,173 reviews
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Spencer Shiley's profile image
Spencer Shiley 
7 years ago

Can't believe people seriously conduct business like this! They just swindled my son into overpaying $4k on a car. Yes he's 18, and can make his own poor decisions (that's a seperate issue), but i don't know how they sleep at night after talking a gullible kid into overpaying, then slapping him with 23% interest and telling him the 'lender required him to buy the extra warranty'! They have no scruples at all! Will never step foot there, and will tell everyone I know to run from them! 

Jeffrey Timmerman's profile image
Jeffrey Timmerman 
7 years ago

I called to ask to be removed from the scam of a "promotion" and was told no I would not be removed well after almost 15 minutes of them trying to get me to "come in and talk". I have worked at other area dealers and the way thay treated me on the phone I would never want to take a step into that dealership. I thought Henderson ford would not treat customers with such a dishonesty! Save yourself some time throw out your $5000 winner and go to a dealer that dose not use scam tactics to get u in the door just to force overpric... read more

Kathy Esley's profile image
Kathy Esley 
7 years ago

Just picked up a 2017 Ford Escape Titanium and our salesman Thomas Smith walked us through everything. Wouldn’t hesitate again to go back to Henderson for our next Ford. 

Mike Mathews's profile image
Mike Mathews 
7 years ago

Just picked up my new F150 from Mike Spencer and he was awesome to work with! Made the buying process very fun and easy! Thanks for everyone’s help at Henderson Ford you guys are awesome!! 

Jesse Jensen's profile image
Jesse Jensen 
7 years ago

Just picked up our 3rd vehicle from Henderson ford. Its nice to go into a place that people remember who you are; not just sales people. The henderson family is always pleasant and working with Thomas was fun not stressful. My wife and i were in there, came to an agreement and drove off in a vehicle in 3 hours. Good luck doing that somewhere else! 

Haley Miller's profile image
Haley Miller 
7 years ago
Joelle Flatt's profile image
Joelle Flatt 
7 years ago
Sheila Dunne's profile image
Sheila Dunne 
7 years ago

Henderson Ford is always my number one choice in the Rochester area! Everyone is so friendly and helpful and I would recommend their services and large selection of vehicles to anyone... 

George Cook's profile image
George Cook 
8 years ago

This is a totally CUSTOMER ORIENTED business enterprise and one that you can trust with your "LAST $$$"....They always deliver on the promise..fix what needs fixing and "advise" you if something else "Might Need" fixing. Service starts from the Top Down...from Mr. Randy Henderson..right down to the clerk, technician, office employee, etc. You can always count on HENDERSON FORD! George Cook 

Frequently asked questions about West Herr Ford of Webster

How is West Herr Ford of Webster rated?

West Herr Ford of Webster has a 4.5 star rating with 2,173 reviews. 

When is West Herr Ford of Webster open?

West Herr Ford of Webster is open now. It will close at 7:00 p.m.  

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