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8040 Transit Rd, Williamsville, NY, 14221, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
David, Melissa, Joe and Tracy were an amazing team at West Herr and made the buying experience so smooth for someone who is not good with making big decisions! I'm not an easy person to deal with and they all treated myself and my family as one of their own! I will be a West Herr loyal for life.
Sales is great, even the call center is great. Service has been horrid. From an hour ( minimum) for a oil change to constant recalls -- I have had the car in once a month since I bought the car and have found the service dept to be slow, condescending and they really don't care. They'll take up your time and let you wait while they play games and do what they want. . A car DOES NOT need a wash every time it gets an oil change and what takes an hour to change the oil? Seriously. I've nothing good to say about the service dept... read more
Even though I walked out of there without a new vehicle it wasn't for lack of them trying. Very honest, especially James McCullough and Melissa Attea. I will go to no other dealership as long as they continue treating customers the way they do.
Very happy with the deal we made with Greg Gentry .Greg was very helpful.Was a great deal better then what we thought we would get. Will be a repeat customer,when we need a new vehicle & will send the rest of our family & friends to West Herr Chevrolet when needed
Thank you to the technicians for cutting your lunch early on a beautiful Saturday to get me in and out on an unscheduled impromptu oil change. This is why I prefer to stay at dealer services. A+ customer service.
My salesman Mike Benaquist was so incredibly patient and did a great job!
Thank You David Bliss! We wouldnt trust our son's first car purchase with anyone else!! Love the service and very happy with his new Malibu!
Last year I walked in planning to purchase a pre owned Sonic. Thanks to Tom Sgroi working with me, I did not expect to be walking out with a brand new one, but I did! Unfortunately I only owned the car for 10 months before someone t-boned me and the car was totaled. So I came back to Tom again after the accident. After test driving multiple vehicles, realizing there was nothing at the dealership that I was really impressed by. He got me one I requested with all the features I was looking for from another West Herr location. ... read more
Bought 2 cars this week . Steve Sinatra thank you for your professionalism . Wish all car buying was this easy and painless. Believe me I have been at other car dealerships and walked out with a head ache.
West Herr Chevrolet of Williamsville has a 4.8 star rating with 8,130 reviews.
West Herr Chevrolet of Williamsville is closed now. It will open at 9:00 a.m.
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