West Herr Acura

Pinki D. 

on Citysearch

11 years ago

I've been a customer for years without a single problem. I have bought several cars from Ray Laks, 2 Acuras and a Honda, and have taken them to this location for the last 10 years. They have been great, and I've never had a complaint. 

Napper W. 

on Citysearch

11 years ago

We bought an 03 Acura MDX years ago, and had no issues with them. They have always been fair, polite, professional, and timely. We bought it for below Edmunds TMV price, and they were easy to negotiate with. 

Bee A. 

on Citysearch

11 years ago

I was able to get a good price on a new Acura (with a trade). Felt I was treated fairly and negotiation over price was straight forward. Good explanation of car's features and they called, without asking, to cancel my satellite radio subscription on trade-in. 

Mere A. 

on Citysearch

11 years ago

I will never, ever take my car to another place to be worked on. I will never, ever buy a car that is not Acura. I will never, ever experience from another dealership the highest degree of customer service that the Ray Laks team extends to me at all times. Quite simply: you are the best!! 

Gabb S. 

on Citysearch

11 years ago

I appreciated that you fit me in to evening service. Car was done rather quickly (oil change and headlight) and a call was made to my cell phone letting me know that. I appreciated that. I do always feel like it is pretty expensive but that's true of a lot of things these days - ha ha. That said, I still would rather pay for good and trusted service with Ray Laks. 

tulips T. 

on Citysearch

11 years ago

Excellet Service Department - I own an 03 Acura MDX, and a Honda which I both service with them. Sean Kelly is the Asst Sales mgr. He's excelleent Mark is the Mgr. also very good. I've really appreciated how great these guys are at getting our apts in around our schedules. And I've had so many problems with other service departments trying to make up bogus charges and things which need to be fixed. So now I bring both our cars into Ray Laks. I find the Mgrs both very professional polite and accommodating. The service guys I'... read more

P K. 

on Citysearch

11 years ago

Sales and finance staff terrific. 

Monkey P. 

on Citysearch

11 years ago

Pick up my RDX tomorrow night . First time I ever left a car dealership feeling like I didn't get screwed! Great service , very personal and professional. 

Fast P. 

on Citysearch

11 years ago

Keep up the goodwork.